File Downloads

[Guest]

Using XP Professional and IE 6.0 on an Inspiron 6000.

When downloading files, if I take the save option the system locks up. The
only way to get out of the download is to go into task manager.

I have been able to download file in the past. This is only a problen with
IE. I can download and save using Mozilla.

Any ideas how to fix this??

 

[Don Varnau]

Hi,
You might have a corrupted cache. Try deleting the Temporary Internet Files
folder for the affected user account. Make sure that you can see hidden
files (Folder Options> View) Then login as another user with administrator
privileges, or from the administrator account and delete the affected TIF
folder from Windows Explorer. It will be at [C:\Documents and
Settings\username\Local Settings\Temporary Internet Files]

You would not be able to delete this folder when logged in as
yourself- it's "In use." You should be able to delete it from the
Administrator account.

It's often recommended that the TIF folder size be set to about 50 MB.
That's set at Internet Options> General> Temporary Internet Files> Settings.

Other possibilities at http://inetexplorer.mvps.org/answers/40.html

Hope this helps,
Don
[MS MVP- IE]