faxing

G

Guest

I installed faxing services on y computer. I am running XP and Micosoft Fax
5.1. When I attempt to FAX using this software and a scanner, I get the
follwoing window appear when I try to use the FAX previewer " The FAX
previewer cannot be displayed." This is the firts time I'm trying to use the
FAX services available with my PC. Please email me directly at
(e-mail address removed)
 
J

James Silverton

joe70 wrote on Fri, 7 Apr 2006 07:18:02 -0700:

j> I installed faxing services on y computer. I am running XP
j> and Micosoft Fax 5.1. When I attempt to FAX using this
j> software and a scanner, I get the follwoing window appear
j> when I try to use the FAX previewer " The FAX previewer
j> cannot be displayed." This is the firts time I'm trying to
j> use the FAX services available with my PC. Please email me
j> directly at (e-mail address removed)

That is an interesting topic that I am sure others, including
me, would like to hear about. Please *don't* only reply
directly.


James Silverton.
 
J

John A

Do you have a third party firewall installed? If so, it could be
interfering with Fax.

John Allen
 
G

Guest

Thanks John
That fixed the "Fax previewer cannot be displayed" problem, but when the
previewer opens up, only the FAX cover page appears. Is this normal. I
would have assumed that what I had just scanned would have appeared. I
appreciate the help.
 
J

John A

No - you should see all pages that are to be faxed. Please detail the
steps you are going through to prepare the fax - what software are you
scanning with, etc.

John Allen
 
G

Guest

John A
In going over the steps, I discovered what I was doing wrong in the
previewer. Everhing seems to be working correctly now. Appreciate the help.
Thanks again
 

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