Fax service marked for deletion

  • Thread starter Thread starter Craig
  • Start date Start date
C

Craig

Strange problem on a XP Pro with service pack1. If i try to install the fax
component the wizard completes ok. A fax printer briefly appears in the prin
ter folder and then disappears. The fax service in service manager is stoppe
d and is marked for deletion. On reboot the service is gone and the fax comp
onent is shown as not installed.

I have done a repair instillation as well as installing SP1 again.

Any ideas would be appreciated.
 
Are you using an analog fax modem that is on the Windows XP HCL list?
 
Hi

Yep it's a "ESS SuperLink-M Data Fax Voice Modem" built in modem for a HP
omnibook xt6050 laptop using the Microsoft digitally signed drivers.

Russ Valentine said:
Are you using an analog fax modem that is on the Windows XP HCL list?
--
Russ Valentine
[MVP-Outlook]
Craig said:
Strange problem on a XP Pro with service pack1. If i try to install the fax
component the wizard completes ok. A fax printer briefly appears in the prin
ter folder and then disappears. The fax service in service manager is stoppe
d and is marked for deletion. On reboot the service is gone and the fax comp
onent is shown as not installed.

I have done a repair instillation as well as installing SP1 again.

Any ideas would be appreciated.
Click to expand...
Click to expand...
 
That does not mean it will work. Is it on the HCL list?
--
Russ Valentine
[MVP-Outlook]
Craig said:
Hi

Yep it's a "ESS SuperLink-M Data Fax Voice Modem" built in modem for a HP
omnibook xt6050 laptop using the Microsoft digitally signed drivers.

Russ Valentine said:
Are you using an analog fax modem that is on the Windows XP HCL list?
--
Russ Valentine
[MVP-Outlook]
Craig said:
Strange problem on a XP Pro with service pack1. If i try to install
Click to expand...
the
fax
component the wizard completes ok. A fax printer briefly appears in
Click to expand...
the
prin
ter folder and then disappears. The fax service in service manager is stoppe
d and is marked for deletion. On reboot the service is gone and the
Click to expand...
fax
comp
onent is shown as not installed.

I have done a repair instillation as well as installing SP1 again.

Any ideas would be appreciated.
Click to expand...
Click to expand...
Click to expand...
 
Yes, its on the HCL list.


Russ Valentine said:
That does not mean it will work. Is it on the HCL list?
--
Russ Valentine
[MVP-Outlook]
Craig said:
Hi

Yep it's a "ESS SuperLink-M Data Fax Voice Modem" built in modem for a HP
omnibook xt6050 laptop using the Microsoft digitally signed drivers.

Russ Valentine said:
Are you using an analog fax modem that is on the Windows XP HCL list?
--
Russ Valentine
[MVP-Outlook]
Strange problem on a XP Pro with service pack1. If i try to install the
fax
component the wizard completes ok. A fax printer briefly appears in the
prin
ter folder and then disappears. The fax service in service manager is
stoppe
d and is marked for deletion. On reboot the service is gone and the fax
comp
onent is shown as not installed.

I have done a repair instillation as well as installing SP1 again.

Any ideas would be appreciated.
Click to expand...
Click to expand...
Click to expand...
 
Then send me the faxsetup.log and I'll have it looked at.
--
Russ Valentine
[MVP-Outlook]
Craig said:
Yes, its on the HCL list.


Russ Valentine said:
That does not mean it will work. Is it on the HCL list?
--
Russ Valentine
[MVP-Outlook]
Craig said:
Hi

Yep it's a "ESS SuperLink-M Data Fax Voice Modem" built in modem for a HP
omnibook xt6050 laptop using the Microsoft digitally signed drivers.

Are you using an analog fax modem that is on the Windows XP HCL list?
Click to expand...
install
the
fax
component the wizard completes ok. A fax printer briefly appears
Click to expand...
in
the
prin
ter folder and then disappears. The fax service in service manager is
stoppe
d and is marked for deletion. On reboot the service is gone and
Click to expand...
the
fax
comp
onent is shown as not installed.

I have done a repair instillation as well as installing SP1 again.

Any ideas would be appreciated.
Click to expand...
Click to expand...
Click to expand...
 
You are connected to an analog phone line, right?
--
Russ Valentine
[MVP-Outlook]
Craig said:
Yes, its on the HCL list.


Russ Valentine said:
That does not mean it will work. Is it on the HCL list?
--
Russ Valentine
[MVP-Outlook]
Craig said:
Hi

Yep it's a "ESS SuperLink-M Data Fax Voice Modem" built in modem for a HP
omnibook xt6050 laptop using the Microsoft digitally signed drivers.

Are you using an analog fax modem that is on the Windows XP HCL list?
Click to expand...
install
the
fax
component the wizard completes ok. A fax printer briefly appears
Click to expand...
in
the
prin
ter folder and then disappears. The fax service in service manager is
stoppe
d and is marked for deletion. On reboot the service is gone and
Click to expand...
the
fax
comp
onent is shown as not installed.

I have done a repair instillation as well as installing SP1 again.

Any ideas would be appreciated.
Click to expand...
Click to expand...
Click to expand...
 
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