Fax Service does not use dialing rule calling card information

P

Peggy M

Hi!

I am having trouble sending a fax using a calling card.
I have been referred to Knowledge Base Article 239888.

But this article applies to Windows 2000 Server & Windows
200 Pro, not XP Pro, which is what I am running.

The "solution" in 239888 is to "add a local account name
with administrator rights"--but with no instructions as
to how to do this.

I know using a dial-up connection is "old-fashioned" but
I sent faxes using dial-up and a calling card easily on
my old computer (running Win 98).

Can anyone help?
Many thanks, Peggy M
 
L

Loganatr [MSFT]

Calling card information will be used only if the fax is sent using Fax Send
wizard and use dialing rules option is selected. Even though calling card
will be used in getting the actual number to be dialed, it will not be shown
in Fax console or Fax Monitor (for privacy reasons). Both Fax console and
Fax monitor will only show the user entered number not the actual number
with the calling card information.

--
Loganatr [MSFT]
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'
 
G

Guest

I am experiencing the same issue. How can I be sure that the calling card information is the actual number being dialed when the user entered number is being displayed?


Loganatr said:
Calling card information will be used only if the fax is sent using Fax Send
wizard and use dialing rules option is selected. Even though calling card
will be used in getting the actual number to be dialed, it will not be shown
in Fax console or Fax Monitor (for privacy reasons). Both Fax console and
Fax monitor will only show the user entered number not the actual number
with the calling card information.

--
Loganatr [MSFT]
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'



Peggy M said:
Hi!

I am having trouble sending a fax using a calling card.
I have been referred to Knowledge Base Article 239888.

But this article applies to Windows 2000 Server & Windows
200 Pro, not XP Pro, which is what I am running.

The "solution" in 239888 is to "add a local account name
with administrator rights"--but with no instructions as
to how to do this.

I know using a dial-up connection is "old-fashioned" but
I sent faxes using dial-up and a calling card easily on
my old computer (running Win 98).

Can anyone help?
Many thanks, Peggy M
 
G

Guest

Please disregard my last post. I tried it out and I guess you just have to trust that the calling card rule is being used.

Thanks

Loganatr said:
Calling card information will be used only if the fax is sent using Fax Send
wizard and use dialing rules option is selected. Even though calling card
will be used in getting the actual number to be dialed, it will not be shown
in Fax console or Fax Monitor (for privacy reasons). Both Fax console and
Fax monitor will only show the user entered number not the actual number
with the calling card information.

--
Loganatr [MSFT]
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'



Peggy M said:
Hi!

I am having trouble sending a fax using a calling card.
I have been referred to Knowledge Base Article 239888.

But this article applies to Windows 2000 Server & Windows
200 Pro, not XP Pro, which is what I am running.

The "solution" in 239888 is to "add a local account name
with administrator rights"--but with no instructions as
to how to do this.

I know using a dial-up connection is "old-fashioned" but
I sent faxes using dial-up and a calling card easily on
my old computer (running Win 98).

Can anyone help?
Many thanks, Peggy M
 

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