Fax Looses Application sheet

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I have installed the XP Fax program. When I send a Fax from Excel or any other MS application and include a cover sheet all that gets sent is one or two cover sheets with a slightly offset time stamp. When I check the Preview Fax before sending the fax, the App sheet and cover sheet is displayed but when the fax is sent the fax file in the Outbox only contains the cover sheets. The properties for the fax file in the Outbox shows 2 sheets, the correct Byte size and the correct name of the App document. If I do not send a cover sheet by removing the check mark next to "Select a cover sheet template" then the sheet from the application is sent. I have two separate computers running XP and they both do the same thing.
 
I Solved my problem. There was no problem. I was fooled
by the Windows Picture and Fax Viewer I was using to view
the fax tif file and the Fax Preview. The Viewer has two
change image controls, Left Arrow, Right Arrow, Page Up
and Page Down. Viewing a multiple sheet fax tif file in
the Fax Console, the Up and Down page must be used. In the
Preview Fax view the Left and Right Arrow must be used. I
was using the Left and Right Arrow to View the fax tif
files.
-----Original Message-----
I have installed the XP Fax program. When I send a Fax
Click to expand...
from Excel or any other MS application and include a cover
sheet all that gets sent is one or two cover sheets with a
slightly offset time stamp. When I check the Preview Fax
before sending the fax, the App sheet and cover sheet is
displayed but when the fax is sent the fax file in the
Outbox only contains the cover sheets. The properties for
the fax file in the Outbox shows 2 sheets, the correct
Byte size and the correct name of the App document. If I
do not send a cover sheet by removing the check mark next
to "Select a cover sheet template" then the sheet from the
application is sent. I have two separate computers
running XP and they both do the same thing.
 
Which program are you using to preview the fax file in the outbox? If it is
not Microsoft Picture and Fax Viewer (used by default), you might just not
be able to see the otehr pages i.e the application sheet and the cover page
are both being sent, but due to inablility of some applications like Paint
to display the multipage tiff file you are seeing just the first page.
You can set the default viewer of Tiff Files to Microsoft Picture and Fax
Viewer by changing the file assocations appropriately. (Tools -> Folder
Options ->File Types in explorer).

--
Vibha Rathi
Microsoft Printing,Imaging and Fax Team

This posting is provided "AS IS" with no warrantied,and confers no rights.
please do not send email directly to this alias.This alias is for newsgroup
pruposes only.'

Roy said:
I have installed the XP Fax program. When I send a Fax from Excel or any
Click to expand...
other MS application and include a cover sheet all that gets sent is one or
two cover sheets with a slightly offset time stamp. When I check the
Preview Fax before sending the fax, the App sheet and cover sheet is
displayed but when the fax is sent the fax file in the Outbox only contains
the cover sheets. The properties for the fax file in the Outbox shows 2
sheets, the correct Byte size and the correct name of the App document. If I
do not send a cover sheet by removing the check mark next to "Select a cover
sheet template" then the sheet from the application is sent. I have two
separate computers running XP and they both do the same thing.
 
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