Are you familiar and feel comfortable working within the registry?
Do you have a registry checking/cleaning app? If so, use it to do a search on
the name, sudo names, developer name and anything else that may be related with
the app and remove any, and only any that you are 100% sure they have to do with
the app.
Again, before deleting anything be 100% sure any entry you are about to delete
is related to the app. On top of that make sure you have a backup in case
anything should go wrong. If you do neither or even only one of the two,
remember that you have been warned. If in doubt, ask before removing anything
that is in even the slightest of question to you.
You may need to reboot to Safe Mode or simply reboot to delete any files that
may be in use. Delete the contents of the folders:
c:\documents and settings\your user name folder\local settings\temp
c:\windows\prefetch
c:\windows\temp
If you know where the app was installing before failure, delete the folder for
the app. If not:
Click Start > Search > For Files and Folders.
Type a related name in the top text input search box.
Leave the middle box blank.
Select the c: drive or all drives if more than one from the dropdown menu in the
bottom box.
If you do not have the Advanced option selected, select it and start the
search. Delete anything found related to the app.
Reboot the machine.
--
Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/
Suggested posting do's/don'ts:
http://www.dts-l.org/goodpost.htm
How to ask a question:
http://support.microsoft.com/kb/555375