Failure to Remove Spyware


B

Bob

Problem: I've continually executed the removal of the
following, but cannot get rid of these "severe" threats:

Transponder.ABetterInternet.Aurora Spyware more
information...
Status: Removed
Severe threat - Severe-risk items have an extreme
potential for harm, such as a security exploit, and
should be removed.

Infected files detected
c:\documents and settings\hott momma\local
settings\temporary internet files\content.ie5\07tze6v9
\svcproc[1].exe
c:\documents and settings\hott momma\local
settings\temporary internet files\content.ie5
\tjx3pmrt\nail[1].exe
c:\windows\nail.exe


Transponder.ABetterInternet.DrPMon Spyware more
information...
Status: Removed
Severe threat - Severe-risk items have an extreme
potential for harm, such as a security exploit, and
should be removed.

Infected files detected
c:\documents and settings\hott momma\local
settings\temporary internet files\content.ie5
\yxcn4n4x\drpmon[1].dll

Any help would be appreciated. Thank you.
 
Ad

Advertisements

J

JohnF.

Look at your own post - those files are in your temporary internet files.
One thing we have emphasized MANY TIMES here is to completely clean out your
temporary internet files and your temporary files located under your profile
and under windows.

ccleaner can do a good job of that. You'll find the link below:

--
If you are under attack and MSAS does not seem to help:

*Submit suspected spyware report in the tools menu of MSAS*

PREP YOUR MACHINE FIRST!
- IF you are using Spybot S/D, UN-Immunize your computer
- IF you are using Adaware, turn off AD-Watch
- Disable all other active anti-spy applications
- Dump all temporary file locations and Internet files

1. Download:
lspfix.exe www.cexx.org/lspfix.htm
winsockxpfix.exe www.snapfiles.com/get/winsockxpfix.html
ccleaner.exe www.ccleaner.com
killbox.exe www.bleepingcomputer.com/files/killbox.php

2. Clean out all temp file locations with ccleaner.exe

3. Install and use killbox to delete stubborn files

4. Reboot into safe mode - http://tinyurl.com/pfca
5. Run MSAS at least twice in full/deep mode
6. Run a robust, updated antivirus software scan
7. Reboot into normal mode,see if problem has been corrected

8. If you think something is there but can't see it, download:
- Blacklight by F-Secure
www.europe.f-secure.com/exclude/blacklight/blbeta.exe
- RootKitRevealer by SysInternals
www.sysinternals.com/ntw2k/freeware/rootkitreveal.shtml

9. If your problem is Virus or Security patch related:
In the United States or Canada, call 1-866-PCSAFETY
MS will provide free support for those issues.

Battle Notes:
- If you have trojans (files that won't go away),
you may have to disable System Restore on XP:
http://tinyurl.com/movy

- If your Internet connectivity quits:
http://support.microsoft.com/kb/892350
http://support.microsoft.com/kb/811259
LSPFix - www.cexx.org/lspfix.htm
Winsockxpfix - www.snapfiles.com/get/winsockxpfix.html

- Install SpywareBlaster to block malware apps from
installing on your machine. Does not actively run
on your machine, you run it, it makes changes that
protect you.
http://www.javacoolsoftware.com/

- This program will not detect or remove viruses
http://www.microsoft.com/athome/security/viruses/default.mspx

*** For assistance in battling infestations***
- Get HijackThis.exe from:
http://tomcoyote.org/hjt/hjt199//HijackThis.exe
- Save it to C:\hjt (new folder)
- Open it and select "Scan and Save Log"
- Send it to Ron Kinner as an attachment
- Ron's email address is (e-mail address removed)
- Put Hijack in the subject so he knows it's not spam

Application Notes:
Registering a VB6 dll seems to fix missing agents:
1) Open up a command prompt (start -> run -> cmd)
2) Type in the following "regsvr32 msvbvm60.dll" (without the quotes).
3) Close and re-open Windows AntiSpyware
4) If that fails, install VB6 runtime files:
http://www.softwarepatch.com/windows/vbrun6download.htm

- To report false positives:
www.microsoft.com/athome/security/spyware/software/isv/fpform.aspx
- To submit disputes or requests:
www.microsoft.com/athome/security/spyware/software/isv/cdform.aspx
- To learn more about how MS analyzes suspected spyware:
www.microsoft.com/athome/security/spyware/software/isv/analysis.mspx
- To Run MSAS in passive mode:
http://support.microsoft.com/kb/892375

Alternative Anti-Spyware Applications:
- Spybot Search and Destroy
http://www.majorgeeks.com/download2471.html
- LavaSoft AdAware
http://www.majorgeeks.com/download506.html
- AdAware VX2 Cleaner Plugin
http://www.majorgeeks.com/download4283.html
- BHODemon
http://www.majorgeeks.com/download3550.html
- CWShredder (CoolWWWSearch)
http://www.majorgeeks.com/download3019.html
- PestPatrol
http://www.majorgeeks.com/download1187.html
- Webroot Spysweeper
http://www.majorgeeks.com/download3263.html
- Ewido Security Suite
http://www.ewido.net/en/
- CounterSpy (Same Giant Company Engine as MSAS)
- http://www.sunbelt-software.com

Recommended Software to help protect you:
- Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/default.mspx
- SpywareBlaster
http://www.javacoolsoftware.com
- Outpost Firewall Pro
http://www.agnitum.com/products/outpost
---------------------------------------------

Bob said:
Problem: I've continually executed the removal of the
following, but cannot get rid of these "severe" threats:

Transponder.ABetterInternet.Aurora Spyware more
information...
Status: Removed
Severe threat - Severe-risk items have an extreme
potential for harm, such as a security exploit, and
should be removed.

Infected files detected
c:\documents and settings\hott momma\local
settings\temporary internet files\content.ie5\07tze6v9
\svcproc[1].exe
c:\documents and settings\hott momma\local
settings\temporary internet files\content.ie5
\tjx3pmrt\nail[1].exe
c:\windows\nail.exe


Transponder.ABetterInternet.DrPMon Spyware more
information...
Status: Removed
Severe threat - Severe-risk items have an extreme
potential for harm, such as a security exploit, and
should be removed.

Infected files detected
c:\documents and settings\hott momma\local
settings\temporary internet files\content.ie5
\yxcn4n4x\drpmon[1].dll

Any help would be appreciated. Thank you.
 
Ad

Advertisements

B

Billy

I have the same problem with the same files. I also have
one called 'TODO'. I try to delete it, but it changes
its name and comes back in a second. Aurora is the
worst. My firewall is constantly alerting me that it is
trying to contact the internet. I went into the registry
files and deleted everything I could find with Aurora,
but it comes back. There is obvioulsy a file I am
missing somewhere and Spy Bot, Microsoft Beta, and Macfee
cant seem to find it.

Anyone with further ideas?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top