Failed to register COM objects

[Guest]

I have Windows XP Pro on a Dell Dimension 8200. I have had in my possession a
Via Video Desktop Conferencing set but was not able to install it until now
because I previously had only a dial-up connection. Now I have FIOS. I have
installed the hardware and software as instructed but I get a message “Failed
to register COM objects.â€

I did find this URL:
http://support.olisystems.com/TIPS/OLI-Tips38 Re-register COM Objects.pdf
which explains how to reregister COM objects in an OLI product (which is not
my product). How do I go about solving MY registration problem? Is this a
Windows question or a “Via Video†question?

Thank you for any insight provided.

 

[Ron Badour]

I think you had better ask Via Video support for help.

 

[Guest]

Hi, Ron.

Thank you. I was hoping there was going to be some quick and simple
solution, but I guess life is not like that. Will get back to them.

Mary

 

[Ron Badour]

Mary,

There is very little info available via Google on that message so its
unlikely you will receive any help from this forum. Good luck