D
dkightley
I have a Dell Laptop running Windows XP Media Center Edition 2005. It
was purchased less than a month ago. Everything runs normally until I
plug in an external monitor (Gateway EV700 CRT monitor). After about
10 seconds I get the 'blue screen of death' and the system reports an
infinite loop in the DLL ialmrnt5. This error is fully reproducible
and only occurs when the CRT monitor is plugged in. I have borrowed a
flatscreen monitor and it works perfectly.
Dell Tech support told me to delete the windows\minidump directory,
which only delayed the time taken to crash out. In the end they said
it must be that I was trying to use old hardware with state-of-the-art
hardware/Operating System!
The Gateway website states that this monitor is fully Plug-And-Play
compatible and that no additional drivers are necessary (or available).
The system came with MS Office 2003. The only software I have
installed on the system as yet is an HP printer/fax/scanner, although I
have now removed it in case it was overwriting a driver.
Is there a workaround, i.e. use a different driver other than the one
it is trying by default? I don't want to have to buy a whole new
monitor when I have this one here...
-- David Kightley
was purchased less than a month ago. Everything runs normally until I
plug in an external monitor (Gateway EV700 CRT monitor). After about
10 seconds I get the 'blue screen of death' and the system reports an
infinite loop in the DLL ialmrnt5. This error is fully reproducible
and only occurs when the CRT monitor is plugged in. I have borrowed a
flatscreen monitor and it works perfectly.
Dell Tech support told me to delete the windows\minidump directory,
which only delayed the time taken to crash out. In the end they said
it must be that I was trying to use old hardware with state-of-the-art
hardware/Operating System!
The Gateway website states that this monitor is fully Plug-And-Play
compatible and that no additional drivers are necessary (or available).
The system came with MS Office 2003. The only software I have
installed on the system as yet is an HP printer/fax/scanner, although I
have now removed it in case it was overwriting a driver.
Is there a workaround, i.e. use a different driver other than the one
it is trying by default? I don't want to have to buy a whole new
monitor when I have this one here...
-- David Kightley