Explorer slow, hangs, letters to large to read

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G

Guest

I am using a laptop and my problems are Explorer is acting too slow to react.
Also it is acting strange in other ways also. When I go to the help sites,
like yours, the letters are so large that I can't read more than 3 words. I
have Spysweeper and PoP-up Stopper but I can't always know if what I am
deleting that might be necessary. Now my curser is not in control. Too much
is going on and I don't know how to fix it. These pop-up adds won't stop.
You will have to email me for me to read your reply.
(e-mail address removed)
 
Hi,
First, take a look at these settings:
Internet Options> General> Accessibility and
Control Panel> Accessibility Options> Display.
For most users, nothing should be checked.

Then download and run CWShredder, Ad-aware, Spybot (in that order.)
See: http://mvps.org/winhelp2002/unwanted.htm
Also note the security tips and other important information on that page.

Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

If unsuccessful with those programs, you may have to post a HijackThis log
to one of the forums listed below. You will receive good help at any of
these forums. You might look for a forum that doesn't have too many
unanswered posts. You should also look for the proper forum for HijackThis
logs and a message along the lines of "Important- Read This First."

HijackThis instructions and download:
http://www.tomcoyote.org/hjt/
http://www.aumha.org/downloads/hijackthis.exe
(Additional information and warnings)
http://www.aumha.org/a/parasite.php#hjt

Forums:
http://forum.mvps.org/ Excellent help- low traffic. Visit
http://forum.aumha.org/viewtopic.php?t=4075 before posting the log.

http://castlecops.com/forums.html
http://www.spywarewarrior.com/index.php
http://tomcoyote.com/forums/
http://www.spywareinfo.com/forums/

* After the cleanup, see important security tips at
http://mvps.org/winhelp2002/unwanted.htm

Hope this helps,
Don
[MS MVP- IE/OE]

"Linda K" wrote in message
news:[email protected]...
 
Thank you for your reply. I have spent hours trying to run spy-sweeper,
ad-aware, MS Beta program and Norton. It seems that I can delete necessary
files by mistake. I will follow your format if it will let me. It gives me
a limited time to work then the "report to MS" comes on. If I report, it
shuts me down so I move the screen off site. Then I get all these other
messages. It may take hours for one of these programs to scan. I will do my
best to follow your instructions. It looks like it must be very infected
with something. Does this have a name? Is there a patch that will do all
this for me? HA HA

Don Varnau said:
Hi,
First, take a look at these settings:
Internet Options> General> Accessibility and
Control Panel> Accessibility Options> Display.
For most users, nothing should be checked.

Then download and run CWShredder, Ad-aware, Spybot (in that order.)
See: http://mvps.org/winhelp2002/unwanted.htm
Also note the security tips and other important information on that page.

Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

If unsuccessful with those programs, you may have to post a HijackThis log
to one of the forums listed below. You will receive good help at any of
these forums. You might look for a forum that doesn't have too many
unanswered posts. You should also look for the proper forum for HijackThis
logs and a message along the lines of "Important- Read This First."

HijackThis instructions and download:
http://www.tomcoyote.org/hjt/
http://www.aumha.org/downloads/hijackthis.exe
(Additional information and warnings)
http://www.aumha.org/a/parasite.php#hjt

Forums:
http://forum.mvps.org/ Excellent help- low traffic. Visit
http://forum.aumha.org/viewtopic.php?t=4075 before posting the log.

http://castlecops.com/forums.html
http://www.spywarewarrior.com/index.php
http://tomcoyote.com/forums/
http://www.spywareinfo.com/forums/

* After the cleanup, see important security tips at
http://mvps.org/winhelp2002/unwanted.htm

Hope this helps,
Don
[MS MVP- IE/OE]

"Linda K" wrote in message
I am using a laptop and my problems are Explorer is acting too slow to react.
Also it is acting strange in other ways also. When I go to the help sites,
like yours, the letters are so large that I can't read more than 3 words. I
have Spysweeper and PoP-up Stopper but I can't always know if what I am
deleting that might be necessary. Now my curser is not in control. Too much
is going on and I don't know how to fix it. These pop-up adds won't stop.
You will have to email me for me to read your reply.
(e-mail address removed)
 
Linda,
You may have a seriously infected machine. Try this...
Start here http://forum.aumha.org/viewtopic.php?t=4075
Then go to http://www.aumha.org/a/quickfix.htm and do the precleaning.
Post a HijackThis log to the forum at
http://forum.aumha.org/viewforum.php?f=30

Don
[MS MVP- IE/OE]

Linda K said:
Thank you for your reply. I have spent hours trying to run spy-sweeper,
ad-aware, MS Beta program and Norton. It seems that I can delete necessary
files by mistake. I will follow your format if it will let me. It gives me
a limited time to work then the "report to MS" comes on. If I report, it
shuts me down so I move the screen off site. Then I get all these other
messages. It may take hours for one of these programs to scan. I will do my
best to follow your instructions. It looks like it must be very infected
with something. Does this have a name? Is there a patch that will do all
this for me? HA HA

:
[SNIP]
 

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