Rich,
I'd try disabling the startup programs one at a time to test. You may try using Autoruns tool.
AutoRuns for Windows v8.54:
http://www.microsoft.com/technet/sysinternals/utilities/Autoruns.mspx
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting
http://www.winhelponline.com
Thanks Ramesh, but we checked several of the machines that are affected by
this and this key is already set to Explorer.exe. Keep in mind, this
problem is extremely intermittent and we have yet to successfully reproduce
it consistently. Do you have any other things to check? Is there a way we
can log/debug the login process so we can get more detail and potentially
see what is going on?
Thx
Rich
1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
4. In the right pane, double-click Shell.
5. Set its value data as "Explorer.exe"
6. Close the Registry Editor.
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting
http://www.winhelponline.com
Intermittently upon login, the users desktop does not appear. The users
have to CTRL-ALT-DEL, go in to Task Manager, and run EXPLORER.EXE to get
their desktop and icons to appear. Once they do that, they are fine. Any
suggestions? There's no errors in the eventlogs at or around the time they
logged in - not even any warnings.
All machines are Windows XP SP2, with up to date patches
