Explorer Crashes when Searching Folders

[Steph D]

When I click on:

Start
Search
Folders

and then click on any folder the explorer either crashes
or gives an error message, sends a report and closes.

If I do the same thing by going to:

Start
Control panel
Folders

the explorer works fine and I can open any folder.

The problem sounds similar to one I found in your
database about an incompatibility with a Kodak program. I
don't have any programs by Kodak but my Creative Play
Center 2 has been acting weird since I installed XP.

Any Ideas?

 

[Gerry Cornell]

Microsoft do not respond to error reports! Look in Event Viewer at the logged errors and post them here and you may get some answers.

1. To open Event Viewer, click Start, click Control Panel, double-click Administrative Tools, double-click Event Viewer and select System for system errors or Application for application errors. Look for Error in the Type column and double click on Error to reveal a Description of the error. This can be copied by using Clipboard Viewer (see later).

2. Part of the Description of the error will include a link, which you should double click for further information and you can copy using copy and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

3. For some errors you will find "+ Related Knowledge Base Article", which if double clicked takes you to the Knowledge Base Article containing a suggested solution.

There always seems to be a step 2 but not always a step 3.

A tip for posting copies of Error Reports (Step 1). Run Event Viewer and double click on the error you want to copy. In the window which appears is a button resembling two pages. Double click the button and close Event Viewer. Now start your message ( email )and do a paste into the body of the message. This will paste the info from the Event Viewer Error Report complete with links into the message. Make sure this is the first paste after exiting from Event Viewer. It can be helpful to place a shortcut to Event Viewer on your Desktop.


~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA
(e-mail address removed)
Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

~~~~~~~~~~~~~~~~~~~~~~~~

 

[Steph D]

Thanks.

-----Original Message-----
Microsoft do not respond to error reports! Look in Event

Viewer at the logged errors and post them here and you
may get some answers.

1. To open Event Viewer, click Start, click Control

Panel, double-click Administrative Tools, double-click
Event Viewer and select System for system errors or
Application for application errors. Look for Error in the
Type column and double click on Error to reveal a
Description of the error. This can be copied by using
Clipboard Viewer (see later).

2. Part of the Description of the error will include a

link, which you should double click for further
information and you can copy using copy and paste.

http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

3. For some errors you will find "+ Related Knowledge

Base Article", which if double clicked takes you to the
Knowledge Base Article containing a suggested solution.

There always seems to be a step 2 but not always a step 3.

A tip for posting copies of Error Reports (Step 1). Run

Event Viewer and double click on the error you want to
copy. In the window which appears is a button resembling
two pages. Double click the button and close Event
Viewer. Now start your message ( email )and do a paste
into the body of the message. This will paste the info
from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after
exiting from Event Viewer. It can be helpful to place a
shortcut to Event Viewer on your Desktop.

~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA
(e-mail address removed)
Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

~~~~~~~~~~~~~~~~~~~~~~~~

"Steph D" <[email protected]> wrote in

message news:[email protected]...