explorer crashes when displaying folder contents

[Guest]

Hello,
when I open a folder with image files in it (jpg's) the windows explorer
crashes. (error code says something about a read or write operation on the
memory that has failed)
when I move the folder, for instance from My documents to the desktop, the
problem is solved for some time.
Problem is that when I try to open a file from the folder in Photoshop or
Dreamweaver, they also crash.

I have the same problem with two different computers.

help would be appriciated very much...

thanx

jvr

 

[Gerry Cornell]

Jvr

Please copy / paste a copy of the error report here.

Make an exact note of the precise text of any error message. Minor
discrepancies can
make it harder to search for information about the error message.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer.
When researching the meaning of the error, information regarding Event
ID, Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the
error you want to copy. In the window, which appears is a button
resembling two
pages. Double click the button and close Event Viewer. Now start your
message
(email) and do a paste into the body of the message. This will paste the
info from the
Event Viewer Error Report complete with links into the message. Make
sure this is
the first paste after exiting from Event Viewer.


--


Hope this helps.

Gerry
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[Guest]

Here is the error message:
(my system is Dutch, I put a translation of the message if nessecary)

Type gebeurtenis (Type of event): Fout (errer)
Bron van gebeurtenis (source of the event): Application Error
Categorie van gebeurtenis (category): Geen
Gebeurtenis-ID (event ID): 1000
Datum (Date): 10-3-2005
Tijd (Time): 20:10:52
Gebruiker (User): n.v.t.
Computer: D800
Beschrijving (description):
Vastgelopen toepassing (crashed application): explorer.exe, versie:
6.0.2900.2180, vastgelopen module (crashed module): ntdll.dll, versie:
5.1.2600.2180, vastgelopen op (hung at): 0x000111de.


Gegevens:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 6e 74 64 6c 6c in ntdll
0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
0040: 2e 32 36 30 30 2e 32 31 .2600.21
0048: 38 30 20 61 74 20 6f 66 80 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 31 31 31 64 65 0d 0a 111de..

I hope this can help,

thanx!

 

[Gerry Cornell]

Have you run a full anti-virus scan with updated definitions?

How many copies / versions of ntdll.dll do you have in your system32
folder?


--


Hope this helps.

Gerry
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Using invalid email address

Stourport, Worcs, England
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~~~~~~~~~~~~~~~~~~~~~~~~

 

[Guest]

My viruschecker updates itself every couple of days and it can't find anything.

I've done a search on the ntdll.dll file and there is one version in the
system32 folder and one in the windows\servicepackfiles\i386 folder, that
seems to be right. They are both the same version (5.1.2600.2180)

jvr

 

[Gerry Cornell]

Trevor Sep 26 2004, 7:53 pm show options

Newsgroups: microsoft.public.windowsxp.help_and_support
From: Trevor <[email protected]> - Find messages by
this author
Date: Sun, 26 Sep 2004 19:53:01 -0700
Local: Sun, Sep 26 2004 7:53 pm
Subject: RE: explorer crashes when viewing image folders
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I had to answer my own question after 3 hours of research.


If you have Photoshop 7.0 on your computer (as I do) here is the
problem.


Photoshop 7 attempts to create thumbnails whenever a folder is viewed in
explorer. To disable this, right-click on any image file in explorer, go
to
Properties, go to the "Photoshop Plugin" tab and uncheck "Generate
thumbnails" (possibly you have to do this for each file type - but not
for
each individual file). Another option is to rename "psicon.dll" and
reboot,
which disables thumbnail generation by Photoshop.


This worked for me hopefully it works for others out there!


FYI: Don't bother with these useless Microsoft support forums there is
never
any answers on them. Just Google your problem and you will find the
answer.

END of extract from Google

Check whether you have all relevant updates for Photoshop 7

--


Hope this helps.

Gerry
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Stourport, Worcs, England
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http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows

 

[Guest]

This seems to be the problem..
after changing this, I've had no crashes!

Thanx a lot!

bye,

jvr