EXPLORER caused an invalid page fault

J

Jason

Whenever I try to check my yahoo email account, an error
message pops up stating:
EXPLORER caused an invalid page fault in
module KERNEL32.DLL at 0177:bff87eb5.
Registers:
EAX=c00300ec CS=0177 EIP=bff87eb5 EFLGS=00010216
EBX=0215c918 SS=017f ESP=0211ffe4 EBP=02120050
ECX=02120204 DS=017f ESI=817d9cec FS=0eff
EDX=bff76859 ES=017f EDI=0212022c GS=0000
Bytes at CS:EIP:
53 56 57 8b 30 83 7d 10 01 8b 4e 38 89 4d f8 75
Stack dump:
I searched all over the support sites and I can't find
this exact error message.
Anyone have any suggestions??
 
F

Frank Saunders, MS-MVP

Jason said:
Whenever I try to check my yahoo email account, an error
message pops up stating:
EXPLORER caused an invalid page fault in
module KERNEL32.DLL at 0177:bff87eb5.
I searched all over the support sites and I can't find
this exact error message.
Anyone have any suggestions??

A. See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

B. You may need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (For Win 98, Start |
Settings | Control Panel | System | Performance | Graphics button) You will
see little, if any, performance degradation.
4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

If you have an ATI video board, try adding these lines to System.ini

[display]
DevBMP=0 <--- That's a zero
 

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