Exchange Worthy?

  • Thread starter Thread starter DasherDown
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DasherDown

I recently received an Intel 865PERL motherboard, shipped from an online
vendor. When I opened the motherboard box I discovered that it was packed
upside down - the northbridge heatsink was supporting all of the weight
during shipping (there were heatsink fin indentations in the bottom of the
box). Nothing is loose on the board, but I haven't installed it yet to test
it. Then again, considering how sophisticated motherboards are, I'm
wondering how long it could take to see symptoms of a problem anyway. Should
I exchange it or is it no big deal? Has anyone else ever received a mobo
packed like this? TIA.
 
DasherDown said:
I recently received an Intel 865PERL motherboard, shipped from an online
vendor. When I opened the motherboard box I discovered that it was packed
upside down - the northbridge heatsink was supporting all of the weight
during shipping (there were heatsink fin indentations in the bottom of the
box). Nothing is loose on the board, but I haven't installed it yet to test
it. Then again, considering how sophisticated motherboards are, I'm
wondering how long it could take to see symptoms of a problem anyway.
Should I exchange it or is it no big deal? Has anyone else ever received a
mobo packed like this? TIA.
Click to expand...

Get another one, why not?
 
Richard said:
Get another one, why not?
Click to expand...
You want to return a MB that you think "Might" have a problem in the
future? That can be said about any MB received by anyone and packed in
the most protective packaging. If you see physical damage, I would say
go ahead. But if you are worried about something that might have
happened, that could be said about ANYTHING you buy.
 
DasherDown said:
I recently received an Intel 865PERL motherboard, shipped from an online
vendor. When I opened the motherboard box I discovered that it was packed
upside down - the northbridge heatsink was supporting all of the weight
during shipping (there were heatsink fin indentations in the bottom of the
box). Nothing is loose on the board, but I haven't installed it yet to test
it. Then again, considering how sophisticated motherboards are, I'm
wondering how long it could take to see symptoms of a problem anyway. Should
I exchange it or is it no big deal? Has anyone else ever received a mobo
packed like this? TIA.
Click to expand...
You want to return a MB that you think "Might" have a problem in the
future? That can be said about any MB received by anyone and packed in
the most protective packaging. If you see physical damage, I would say
go ahead. But if you are worried about something that might have
happened, that could be said about ANYTHING you buy.
 
I recently received an Intel 865PERL motherboard, shipped from an online
vendor. When I opened the motherboard box I discovered that it was packed
upside down - the northbridge heatsink was supporting all of the weight
during shipping (there were heatsink fin indentations in the bottom of the
box). Nothing is loose on the board, but I haven't installed it yet to test
it. Then again, considering how sophisticated motherboards are, I'm
wondering how long it could take to see symptoms of a problem anyway. Should
I exchange it or is it no big deal? Has anyone else ever received a mobo
packed like this? TIA.
Click to expand...
And how many motherboards do you think have ended up being transported
upside down by parcel couriers? Can you guarantee that the next box you
buy ill have spent its life always being transported flat and right
side up?
 
Conor said:
Can you guarantee that the next box you
buy ill have spent its life always being transported flat and right
side up?
Click to expand...

Of course not, but what I can guarantee is that it was wrongly packed. If
it were properly packed the top most cushioning would have distributed the
board's weight more evenly, regardless of its orientation during delivery.
I was really more curious if others have received boards packed that way,
and if they had any resulting problems.
 
A coworker of mine just built a machine using the same board. It was
shipped the same way, I know because I opened the box and noticed it myself.
Don't worry about it.

Worry about Zone 2 overheating, good luck with that one!

--Dan
 
Worry about Zone 2 overheating, good luck with that one!
Click to expand...

I hear that. I have another system based on the same board, I fixed the
overheating problem with a better HSF (Thermalright XP-90), the stock cooler
just wasn't cutting it with a 3GHz P4. Fortunately the new one will be
using a 2.4GHz P4.
 
DasherDown said:
I hear that. I have another system based on the same board, I fixed the
overheating problem with a better HSF (Thermalright XP-90), the stock cooler
just wasn't cutting it with a 3GHz P4. Fortunately the new one will be
using a 2.4GHz P4.
Click to expand...

Today the guy at work picked up a new case for his system. I have to say,
the new case made a big difference. Maybe the problem will return, but just
minutes before going home for the day he started a really big CPU intensive
task and the temperature of zone 2 didn't rise above 95f or so. It was
running for a good 10 minutes like that. It WAS going over 122f and
sounding an alarm before the case upgrade. His system is using a 3ghz
prescott. I have a d875pbzlk with a 3.2 northwood and have had no
overheating problems except for when the case got really dusty inside and I
loaded down the CPU. Gotta keep things clean in there!

--Dan
 
Today the guy at work picked up a new case for his system. I have to say,
the new case made a big difference. Maybe the problem will return, but
just
minutes before going home for the day he started a really big CPU
intensive
task and the temperature of zone 2 didn't rise above 95f or so. It was
running for a good 10 minutes like that. It WAS going over 122f and
sounding an alarm before the case upgrade.
Click to expand...

My temps range between 90-110f depending on CPU usage (using a 3 GHz
northwood). It was a bit cooler but my new Antec PS drove it up again.
Antec slowed the PS fans for the sake of lower noise, but at the cost of
higher heat.
His system is using a 3ghz prescott.
Click to expand...

BTW, when did he receive his motherboard? I'm wondering if a certain batch
were just packed upside down. I got mine two days ago.
 
I had the same overheating problem with my 865perl with a 3.2 P4; the
alarms drove me nuts. I kept the stock CPU cooler, but got a case with
2 120mm fans, one blowing in at the front bottom and another blowing out
below the PSU and by the CPU. Made all the diff.
 
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