Exchange vs. pop3

[azadl]

I know this isn't really set up the way it should be, and
I hope to change it in the future.... but... I have a
friend with a small business running Small Business
Server 2003 with Exchange 2003. He has 6 client PCs
ranging from W98 to XP Pro and Outlook 2000 to 2002. They
have their own local email Exchange server set up for
calendar, tasks, and email between employees (with simple
names like "John" in the GAL). They also have an ISP
(cable provider) that hosts their corporate emai. Each
user has a separate email account with the ISP as
(e-mail address removed). On each client PC, they have 2
email accounts set up: 1 for the local Exchange server,
and one with POP3/SMTP for their external email
(delivered to their Exchange inbox). They have the
external (ISP/POP3) email set up as the default email
account for all users. Everything has been working okay,
until today. We installed a new client XP Pro system to
replace one of the older W98 systems, and installed
Outlook 2003 from the SBS 2003 server. We set the email
accounts up exactly as they were on the old PC and on the
other 5 client PCs. If I send email from the client thru
the ISP (POP3) account, everything works fine (as in
(e-mail address removed)). If I try to send email to a
local user in the GAL (like "John"), it apparently tries
to use the default email account and send the message
thru the ISP POP3 account which fails since the ISP knows
nothing of their local Exchange server. However, if I
change the order so the Exchange email account is the
default, then I can send messages fine to users in the
GAL, but email to the "real" internet thru the ISP fails.
I don't understand why this setup works fine on their old
client PCs, but not on the new one we just set up. I can
reply to a local Exchange message with no problem, but I
can't create a new message.

Any suggestions ?

 

[Milly Staples [MVP - Outlook]]

Can the user specify the account by clicking on the Account button? This
changes the sending account on the fly.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, azadl asked:

| I know this isn't really set up the way it should be, and
| I hope to change it in the future.... but... I have a
| friend with a small business running Small Business
| Server 2003 with Exchange 2003. He has 6 client PCs
| ranging from W98 to XP Pro and Outlook 2000 to 2002. They
| have their own local email Exchange server set up for
| calendar, tasks, and email between employees (with simple
| names like "John" in the GAL). They also have an ISP
| (cable provider) that hosts their corporate emai. Each
| user has a separate email account with the ISP as
| (e-mail address removed). On each client PC, they have 2
| email accounts set up: 1 for the local Exchange server,
| and one with POP3/SMTP for their external email
| (delivered to their Exchange inbox). They have the
| external (ISP/POP3) email set up as the default email
| account for all users. Everything has been working okay,
| until today. We installed a new client XP Pro system to
| replace one of the older W98 systems, and installed
| Outlook 2003 from the SBS 2003 server. We set the email
| accounts up exactly as they were on the old PC and on the
| other 5 client PCs. If I send email from the client thru
| the ISP (POP3) account, everything works fine (as in
| (e-mail address removed)). If I try to send email to a
| local user in the GAL (like "John"), it apparently tries
| to use the default email account and send the message
| thru the ISP POP3 account which fails since the ISP knows
| nothing of their local Exchange server. However, if I
| change the order so the Exchange email account is the
| default, then I can send messages fine to users in the
| GAL, but email to the "real" internet thru the ISP fails.
| I don't understand why this setup works fine on their old
| client PCs, but not on the new one we just set up. I can
| reply to a local Exchange message with no problem, but I
| can't create a new message.
|
| Any suggestions ?

 

[Lanwench [MVP - Exchange]]

How soon can you change the setup so that they're hosting their own mail via
SMTP on the Exchange server? The current config is not ideal, as I am sure
you've noticed.

 

[Guest]

Yes -- changing the account to use works okay... but they
don't have to do this on the existing client PCs... only
on the new one. I don't know if this is a new "feature"
of Outlook 2003 since this is the only PC running it, or
if there is something else different on this new client
PC than on the older ones. If they want to send email to
multiple receipients (some internal employees and some
with external email addresses) one or the other will fail
depending on the email account used.

Still trying to understand how this can work on the older
clients but not the new one....

-----Original Message-----
Can the user specify the account by clicking on the Account button? This
changes the sending account on the fly.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, azadl asked:

| I know this isn't really set up the way it should be, and
| I hope to change it in the future.... but... I have a
| friend with a small business running Small Business
| Server 2003 with Exchange 2003. He has 6 client PCs
| ranging from W98 to XP Pro and Outlook 2000 to 2002. They
| have their own local email Exchange server set up for
| calendar, tasks, and email between employees (with simple
| names like "John" in the GAL). They also have an ISP
| (cable provider) that hosts their corporate emai. Each
| user has a separate email account with the ISP as
| (e-mail address removed). On each client PC, they have 2
| email accounts set up: 1 for the local Exchange server,
| and one with POP3/SMTP for their external email
| (delivered to their Exchange inbox). They have the
| external (ISP/POP3) email set up as the default email
| account for all users. Everything has been working okay,
| until today. We installed a new client XP Pro system to
| replace one of the older W98 systems, and installed
| Outlook 2003 from the SBS 2003 server. We set the email
| accounts up exactly as they were on the old PC and on the
| other 5 client PCs. If I send email from the client thru
| the ISP (POP3) account, everything works fine (as in
| (e-mail address removed)). If I try to send email to a
| local user in the GAL (like "John"), it apparently tries
| to use the default email account and send the message
| thru the ISP POP3 account which fails since the ISP knows
| nothing of their local Exchange server. However, if I
| change the order so the Exchange email account is the
| default, then I can send messages fine to users in the
| GAL, but email to the "real" internet thru the ISP fails.
| I don't understand why this setup works fine on their old
| client PCs, but not on the new one we just set up. I can
| reply to a local Exchange message with no problem, but I
| can't create a new message.
|
| Any suggestions ?


.

 

[Guest]

Yes -- changing the account to use works okay... but they
don't have to do this on the existing client PCs... only
on the new one. I don't know if this is a new "feature"
of Outlook 2003 since this is the only PC running it, or
if there is something else different on this new client
PC than on the older ones. If they want to send email to
multiple receipients (some internal employees and some
with external email addresses) one or the other will fail
depending on the email account used.

Still trying to understand how this can work on the older
clients but not the new one....