Excel XP won't load

[Guest]

Excel begins to load(I see my name below logo), but then closes with
'Microsoft Excel has encountered a problem and needs to close'.I can,
however, open Excel only in Safe Mode but only in the Administrator log-in,
not my
own user acct. I am not part of network. Other Office XP programs ok. Files
are there as I can copy them and open on another computer. I have don't
several virus/adware scans, tried clean boot(not sure if successful), have
deleted all .xlb files, I had no add-ins checket. There are no files in any
of my 3 XL Start folders. I have donwloaded latest
Installer 3.0. Have un/re-installed Office XP, I have tried to put in
/RegServer in Run...(normal and safe modes-doesn't find file. One experiment
produced need for vbe6.dll which I could not find in a search. I tried to
download a security patch from MS but it said it did not 'recognize my
product'.
Pls respond while mind still somewhat intact
Mike

 

[Dave Peterson]

I have no idea, but if you can get excel started even as admin, maybe you could
do Help|Detect and Repair (although I would have guessed reinstalling would have
done the equivalent).

Just something more to try...I don't have a guess if/when it fails.

When you reinstalled office, did you remove it first (both as admin and user)?
If not, I'd try uninstalling for everyone.

(You may have tried uninstalling for both, but I couldn't quite tell in your
post.)

One more thought...how are you starting up excel when it fails? Are you double
clicking on a .xls file or are you just starting excel?

If you're double clicking on a .xls filename in windows explorer, then maybe
it's the workbook--not excel itself.

And something for you to look at--Chip Pearson has a page on his site that
describe how to fix startup problems. (although it sounds like you did lots of
that stuff):

Chip Pearson's site:
http://www.cpearson.com/excel/StartupErrors.htm

 

[wlyon8]

You may have a corrupt system file. You may want to try using XP System
restore to rollback to a previous point in time.
Start->Programs->Accessories->SystemTools->SystemRestore ... you will
have the chance to see what restore points are available before it restores.

 

[Guest]

Thank you, Dave
I don't know how to un-intall Office per account(i.e. Administrator). I just
put in the disc and selected unistall, re-booted, and then installed.
I have tried to open Excel everyway except upside-down.
I found nothing in cpearson's website. Other ideas?

 

[Guest]

Thanks, Wylon but this has been going on since November! Since I have
re-installed Windows and Office both. I think a Trojan might have done the
original damage. I do get the occasional message about a vbe6.dll driver. I
tried to download it from MS in a security patch but if said it that it
'didn't find the expected version of the product'
Mike

 

[Dave Peterson]

First, I have no idea what I'm talking about, but I thought that if you logged
on the user as Admin, then you'd be removing it for the Admin. If you logon as
a user, then you'll get that specific user.

I'm not sure how "All Users" gets into the mix.

Maybe someone running the same version of windows (I don't recall seeing that in
any of your posts) can help.