Excel won't start up

[John]

I have a user whose Excel program won't open properly. The
splash screen shows for about a second and then just goes
away, not opening the program at all. I have uninstalled
and reinstalled Office XP completely and I am still not
able to start the Excel program. All other Office programs
open correctly. There is no error message given.
I have the feeling there may be something wrong in this
person's registry. Can you please help? Thanks. The user
runs Windows XP Professional and Office XP Professional.

 

[Dave Peterson]

These were written for xl2k and I'm not sure they apply to xl2002, but you may
want to review them:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q270125
OFF2000: Program Quits Immediately After Installing Project or Visio (Q270125)

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q255503
OFF2000: Program Quits Immediately After Starting When SR-1/SR-1a Update Is
Applied (Q255503)

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q236592
OFF2000: Error Messages Starting Office Program, or Program Immediately Quits on
Windows XP, Windows NT 4.0, or Windows 2000 (Q236592)

And Chip Pearson has some notes to help diagnose this kind of problem at:
http://www.cpearson.com/excel/StartupErrors.htm

 

[Mark Henri]

Try these steps--

http://www.markhenri.com/excel/stdtroubleshooting.html

BTW, uninstalling and reinstalling almost never fixes startup issues.

Mark Henri
Former Microsoft Level 1 Certified Excel Technician