Excel saves its toolbar setting in a file named Excel?.xlb, where the ? is a version numbers,
depending on your specific version. You need to have read/write permission to the folder where that
file is stored, so perhaps you don't have the proper permissions. If you do, your problem may be
due to file corruption (a not infrequent occurence, unfortuantely) so try renaming the file - Excel
will re-create it with a fresh version.
I tried as you said -- the file did not have a version # (named Excel.xlb).
It created a new file as expected, but it was the same size and didn't
reflect the changes. The only changes I am doing is arranging them in a
better order (covering 3 lines instead of 4). I am using Excel 2000.
No such luck. The only *.xlb file is "Excel.xlb" If I go in and change
toolbars willy-nilly, rename file to old-excel.xlb (or delete -- I've tried
both), it creates a new file called "Excel.xlb" and places it in the same
folder. When I close & re-open Excel, none of the toolbar changes remain.