Excel Error

[anna]

We have four files that have not been opened in about 3
months. When we try to open them we get the following
message: EXCEL.exe has generated errors and will be closed
by Windows. You will need to restart the program. An
error log is being generated. But when we send these
files as an attachment to another computer throught e-mail
they open just fine. Office has been uninstalled and
reinstalled, SR-1 installed as well as SP 2 and SP 3. I
have even tried running a repair. Any ideas?

 

[Lady Layla]

On the computer that is generating the errors, Clean the Temp Directories -
C:\windows\temp and c:\documents & settings\user\local settings\temp (must have
hidden and system files showing)
Clean your Temp internet files (include offline content)
You may have a bad toolbar (look for *.xlb) and rename it *.old to see if this
may be culprit.



: We have four files that have not been opened in about 3
: months. When we try to open them we get the following
: message: EXCEL.exe has generated errors and will be closed
: by Windows. You will need to restart the program. An
: error log is being generated. But when we send these
: files as an attachment to another computer throught e-mail
: they open just fine. Office has been uninstalled and
: reinstalled, SR-1 installed as well as SP 2 and SP 3. I
: have even tried running a repair. Any ideas?

 

[Guest]

I deleted all the temp files I could locate, and I did a
search for *.xlb and none came up would it be in the excel
directory? Thanks

 

[Lady Layla]

It is not just the temp files, it is all the files in the Temp directories.
What OS are you using?


: I deleted all the temp files I could locate, and I did a
: search for *.xlb and none came up would it be in the excel
: directory? Thanks
: >-----Original Message-----
: >On the computer that is generating the errors, Clean the
: Temp Directories -
: >C:\windows\temp and c:\documents & settings\user\local
: settings\temp (must have
: >hidden and system files showing)
: >Clean your Temp internet files (include offline content)
: >You may have a bad toolbar (look for *.xlb) and rename
: it *.old to see if this
: >may be culprit.
: >
: >
: >
: message
: >: >: We have four files that have not been opened in about 3
: >: months. When we try to open them we get the following
: >: message: EXCEL.exe has generated errors and will be
: closed
: >: by Windows. You will need to restart the program. An
: >: error log is being generated. But when we send these
: >: files as an attachment to another computer throught e-
: mail
: >: they open just fine. Office has been uninstalled and
: >: reinstalled, SR-1 installed as well as SP 2 and SP 3. I
: >: have even tried running a repair. Any ideas?
: >
: >
: >.
: >