Excel crashes and does not save with sub-total function/formula


G

Guest

We have a financial user that seems to crash her Excel application while
doing simple "cut & pastes" from one document to the other in a Citrix
environment.

We are running Office 2000 SP3 - on a Windows 2000 Metaframe XP Citrix
server.

This does not happen all the time... but when it does - the client will be
working on a spreadsheet..... copies some sub-totaled information from a
document that she is working on..... opens a new spreadsheet and goes to
paste the information into the new spreadsheet - the original spreadsheet
closes without prompting to save?

It only seems to happen when selecting sub-totaled fields - it is very
frustrating.

Any thouhgts - suggestions?
Please advise.

Thank you.
Citigate Cunningham Helpdesk
 
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G

Guest

we are having similar problems with excel suddenly closing with out warning
or allowing our users to save. I have not had a chance to islate the problem
to a specific function, but the symptoms you describe are the same. Any help
would be greatly appreciated. BTW, this happens in our citrix and non-citrix
environment.
 

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