EventID 1004, Source: msiInstaller being logged...

[Brad Pears]

I notice on our terminal server that the above eventid is continually being
logged. I have checked Eventid.net but have not really found a good
solution.

The error is as follows...

Detection of product '{00000409-78E1-11D2-B60F-006097C998E7}', feature
'OfficeUserData', component '{C9AF9050-C8BE-11D1-9C67-0000F81F1B38}' failed.
The resource
'HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common\UserData' does not
exist.



I have attempted to add this registry entry but with no luck. I am not 100%
cetain what exactly to add..



Can anyone help with this?



Thanks,



Brad

 

[Jon]

Have a look at this KB article from Microsoft:
http://support.microsoft.com/?id=329700

-Jon

 

[Brad Pears]

Thanks Jon.

That's not the problem we are actually having. There isn't any issues with
any TS connections at all. I do not know why it is continually logging this
event.

It seems related to Office somehow and I've tried to figure out when this
actually gets generated - what is actually going on and can't figure it out!
It would be nive if the event logger would tell you what actual
process/program is generating this!

Brad

 

[Shirley]

Brad

I think I have a similar problem and am waiting on a reply
from Oli. See my original posting on 6 March 9.35pm,
currently page 10.

The userdata is not in the registry and this is preventing
access to applications including Office apps.

If Oli's reply helps you to find a solution, would you
please post a reply to me. After killing my computer
several times by doing things I don't understand, I am
very reluctant to edit the registry without instructions.

Regards

Shirley