Event ID 11

  • Thread starter Thread starter Ray Lewis
  • Start date Start date
R

Ray Lewis

I have a windows 2003 server (also my exchange box) that recently has been
receiving the following error at 4:00am.

The device Root\LEGACY_NAVEX15\0000 disappeared from the system without
first being prepared for removal.

What is NAVEX15? How can I solve this?
 
I've found that NAVEX15 is related Norton Anti Virus. After scouring
through the event log, I noticed that NAV updates it's virus definitions at
4:00am. For every instance of error 11, there was a successful virus
definition update. I'm assuming now, that Norton is disconnecting after the
update and not warning the server first. I still don't know how to fix
this, so any information would help.
 

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