ethernet problems in Windows Vista with wireless connection


R

raymondvillain

I have an HP laptop running Windows Vista Home Premium. It connects to the
internet through a wireless router (NetGear) that is connected to a DSL
modem. My internet connection is fine.

When I try to connect a hardware device to the ethernet port on the laptop,
Vista doesn't see it. Using the command line prompt, I "ping" the address of
the device and get "general failure" four times.

I went through the procedure of manage network
connections>properties>unclick ipv6 but no help.

The device has it's own hardwired IP address. I know it is working because
I hooked it up to a desktop machine running XP and had no problems. The
desktop is also connected to the internet through the same router (but with
an ethernet cable, as the desktop does not have wireless).

Here are the results of ipconfig /all:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Daddy>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Vulcan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-50-72-3A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 02, 2007 10:56:33 AM
Lease Expires . . . . . . . . . . : Monday, December 03, 2007 10:56:34 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-30-E2-AB
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 191.30.10.199(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 191.30.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Temporary IPv6 Address. . . . . . : 2002:bf1e:ac7::bf1e:ac7(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{313DDD98-589B-42A1-BBFF-F71310302
713}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.5%15(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{90B417F8-A0C1-4A5C-B6FF-A35FD7E1A
224}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::200:5efe:191.30.10.199%16(Preferred
)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Daddy>

Any suggestions?
 
Ad

Advertisements

M

Malke

raymondvillain said:
I have an HP laptop running Windows Vista Home Premium. It connects to the
internet through a wireless router (NetGear) that is connected to a DSL
modem. My internet connection is fine.

When I try to connect a hardware device to the ethernet port on the laptop,
Vista doesn't see it. Using the command line prompt, I "ping" the address of
the device and get "general failure" four times.

I went through the procedure of manage network
connections>properties>unclick ipv6 but no help.

The device has it's own hardwired IP address. I know it is working because
I hooked it up to a desktop machine running XP and had no problems. The
desktop is also connected to the internet through the same router (but with
an ethernet cable, as the desktop does not have wireless).

(snippage)

You forgot to tell us what the device is.


Malke
 
R

raymondvillain

The device is a ScaniValve DSA 3218 pressure sensing module. We hook up
tubes to it. The other ends of the tubes are in a duct with moving air, or
other gases. The tubes conduct pressure back to the device. The pressures
are measured and converted to binary numbers. The ethernet connection allows
us to record 16 pressures simultaneously to a file, database, software
program, etc. All this is used in an engineering laboratory. We have used
it for over 3 years on Windows XP machines with no problems.
 
M

Malke

raymondvillain said:
The device is a ScaniValve DSA 3218 pressure sensing module. We hook up
tubes to it. The other ends of the tubes are in a duct with moving air, or
other gases. The tubes conduct pressure back to the device. The pressures
are measured and converted to binary numbers. The ethernet connection allows
us to record 16 pressures simultaneously to a file, database, software
program, etc. All this is used in an engineering laboratory. We have used
it for over 3 years on Windows XP machines with no problems.

It sounds as though it is not compatible with Vista. For such a
specialized piece of equipment, you need to contact the equipment
mftr.'s tech support for help. The fact that you have used it
successfully with XP is irrelevant; Vista is a different operating
system. If the ScaniValve people will not support their hardware on
Vista, you will be in the same boat as many other businesses and will
need to run your specialized equipment/software on XP.


Malke
 
A

Aaron

I have a similar setup, hp laptop with vista, and the netgear router and a
dsl modem, I also had problems with connections when I got this POS, I called
my isp and they got everything straightened out for me over the phone

raymondvillain said:
I have an HP laptop running Windows Vista Home Premium. It connects to the
internet through a wireless router (NetGear) that is connected to a DSL
modem. My internet connection is fine.

When I try to connect a hardware device to the ethernet port on the laptop,
Vista doesn't see it. Using the command line prompt, I "ping" the address of
the device and get "general failure" four times.

I went through the procedure of manage network
connections>properties>unclick ipv6 but no help.

The device has it's own hardwired IP address. I know it is working because
I hooked it up to a desktop machine running XP and had no problems. The
desktop is also connected to the internet through the same router (but with
an ethernet cable, as the desktop does not have wireless).

Here are the results of ipconfig /all:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Daddy>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Vulcan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-50-72-3A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 02, 2007 10:56:33 AM
Lease Expires . . . . . . . . . . : Monday, December 03, 2007 10:56:34 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-30-E2-AB
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 191.30.10.199(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 191.30.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Temporary IPv6 Address. . . . . . : 2002:bf1e:ac7::bf1e:ac7(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{313DDD98-589B-42A1-BBFF-F71310302
713}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.5%15(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{90B417F8-A0C1-4A5C-B6FF-A35FD7E1A
224}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::200:5efe:191.30.10.199%16(Preferred
)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Daddy>

Any suggestions?
 
R

raymondvillain

Thanks for the warning. Just for my general edification, is "ethernet" not
then a stand-alone specification but something that is tailored to the O. S.?
I have been thinking that "ethernet" was completely separate from the O. S.
 
Ad

Advertisements

M

Mick Murphy

Your problem sounds like it is in the software program, not the Ethernet
connection; ethernet is "stateless".
Follow Malke's advice, but you could also try(and I mean try!) installing
the software in XP SP2 Mode.
 
V

Vista User

raymondvillain said:
I have an HP laptop running Windows Vista Home Premium. It connects to the
internet through a wireless router (NetGear) that is connected to a DSL
modem. My internet connection is fine.

When I try to connect a hardware device to the ethernet port on the
laptop,
Vista doesn't see it. Using the command line prompt, I "ping" the address
of
the device and get "general failure" four times.

I went through the procedure of manage network
connections>properties>unclick ipv6 but no help.

The device has it's own hardwired IP address. I know it is working
because
I hooked it up to a desktop machine running XP and had no problems. The
desktop is also connected to the internet through the same router (but
with
an ethernet cable, as the desktop does not have wireless).

Here are the results of ipconfig /all:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Daddy>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Vulcan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-50-72-3A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 02, 2007 10:56:33
AM
Lease Expires . . . . . . . . . . : Monday, December 03, 2007 10:56:34
AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-30-E2-AB
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 191.30.10.199(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 191.30.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Temporary IPv6 Address. . . . . . : 2002:bf1e:ac7::bf1e:ac7(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{313DDD98-589B-42A1-BBFF-F71310302
713}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.5%15(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{90B417F8-A0C1-4A5C-B6FF-A35FD7E1A
224}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::200:5efe:191.30.10.199%16(Preferred
)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Daddy>

Any suggestions?


What is the IP address of the device you are trying to ping?
A general error usually means your machine can not find a route to the
device.
 
R

raymondvillain

The address of the device I want to reach is 191.30.10.210.

Originally my vista machine was set to automatically obtain an IP address.
I changed that. Went through network>properties>IPv4>properties>set IP
address and subnet mask, etc. so that now the IP address is 191.30.10.199.
Still won't work.

If I have to I'll use an XP machine. But it would sure be convenient if I
could use the vista notebook.

I'm baffled. I thought ethernet was "stateless" and that there shouldn't be
any problem just because I'm using a PC that operates on vista. Any
suggestions would be greatly appreciated.
--
leave well enough alone


Vista User said:
raymondvillain said:
I have an HP laptop running Windows Vista Home Premium. It connects to the
internet through a wireless router (NetGear) that is connected to a DSL
modem. My internet connection is fine.

When I try to connect a hardware device to the ethernet port on the
laptop,
Vista doesn't see it. Using the command line prompt, I "ping" the address
of
the device and get "general failure" four times.

I went through the procedure of manage network
connections>properties>unclick ipv6 but no help.

The device has it's own hardwired IP address. I know it is working
because
I hooked it up to a desktop machine running XP and had no problems. The
desktop is also connected to the internet through the same router (but
with
an ethernet cable, as the desktop does not have wireless).

Here are the results of ipconfig /all:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Daddy>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Vulcan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-50-72-3A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 02, 2007 10:56:33
AM
Lease Expires . . . . . . . . . . : Monday, December 03, 2007 10:56:34
AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-30-E2-AB
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 191.30.10.199(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 191.30.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Temporary IPv6 Address. . . . . . : 2002:bf1e:ac7::bf1e:ac7(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{313DDD98-589B-42A1-BBFF-F71310302
713}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.5%15(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{90B417F8-A0C1-4A5C-B6FF-A35FD7E1A
224}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::200:5efe:191.30.10.199%16(Preferred
)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Daddy>

Any suggestions?


What is the IP address of the device you are trying to ping?
A general error usually means your machine can not find a route to the
device.
 
M

Malke

raymondvillain said:
The address of the device I want to reach is 191.30.10.210.

Originally my vista machine was set to automatically obtain an IP address.
I changed that. Went through network>properties>IPv4>properties>set IP
address and subnet mask, etc. so that now the IP address is 191.30.10.199.
Still won't work.

If I have to I'll use an XP machine. But it would sure be convenient if I
could use the vista notebook.

I'm baffled. I thought ethernet was "stateless" and that there shouldn't be
any problem just because I'm using a PC that operates on vista. Any
suggestions would be greatly appreciated.

Well, ethernet itself as a method of connecting to a network isn't
operating system-dependent (if that's what you mean by "stateless"), but
the operating system knowing how to use the hardware connected to a
computer is driver-dependent or at it least needs to know how to
communicate with the device. I'm thinking here of the problems Vista has
with NAS devices.

Obviously I've never used your device and so don't know how you got it
to work in XP, but just as obviously it isn't working in Vista and so
the logical place to get support is the device mftr.


Malke
 
V

Vista User

raymondvillain said:
The address of the device I want to reach is 191.30.10.210.

Originally my vista machine was set to automatically obtain an IP address.
I changed that. Went through network>properties>IPv4>properties>set IP
address and subnet mask, etc. so that now the IP address is 191.30.10.199.
Still won't work.

If I have to I'll use an XP machine. But it would sure be convenient if I
could use the vista notebook.

I'm baffled. I thought ethernet was "stateless" and that there shouldn't
be
any problem just because I'm using a PC that operates on vista. Any
suggestions would be greatly appreciated.
--
leave well enough alone


Vista User said:
message
I have an HP laptop running Windows Vista Home Premium. It connects to
the
internet through a wireless router (NetGear) that is connected to a DSL
modem. My internet connection is fine.

When I try to connect a hardware device to the ethernet port on the
laptop,
Vista doesn't see it. Using the command line prompt, I "ping" the
address
of
the device and get "general failure" four times.

I went through the procedure of manage network
connections>properties>unclick ipv6 but no help.

The device has it's own hardwired IP address. I know it is working
because
I hooked it up to a desktop machine running XP and had no problems.
The
desktop is also connected to the internet through the same router (but
with
an ethernet cable, as the desktop does not have wireless).

Here are the results of ipconfig /all:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Daddy>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Vulcan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-50-72-3A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 02, 2007
10:56:33
AM
Lease Expires . . . . . . . . . . : Monday, December 03, 2007
10:56:34
AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-30-E2-AB
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 191.30.10.199(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 191.30.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Temporary IPv6 Address. . . . . . :
2002:bf1e:ac7::bf1e:ac7(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{313DDD98-589B-42A1-BBFF-F71310302
713}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.5%15(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{90B417F8-A0C1-4A5C-B6FF-A35FD7E1A
224}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::200:5efe:191.30.10.199%16(Preferred
)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Daddy>

Any suggestions?


What is the IP address of the device you are trying to ping?
A general error usually means your machine can not find a route to the
device.


With some modern adapters you do not need a cross over cable the NIC will
attach to the network.
Do you have another device on the network you can ping? Are you sure you
don't need a crossover cable if this is the only device on the network?
 
Ad

Advertisements

R

raymondvillain

I think I am using a crossover cable. It plugs directly into the hole on the
side of the computer that accepts an RJ45 connector. An orange light blinks
intermitently and a green light comes on and is steady. When I use it this
way on the XP machine everything is fine. The router is bypassed.
--
leave well enough alone


Vista User said:
raymondvillain said:
The address of the device I want to reach is 191.30.10.210.

Originally my vista machine was set to automatically obtain an IP address.
I changed that. Went through network>properties>IPv4>properties>set IP
address and subnet mask, etc. so that now the IP address is 191.30.10.199.
Still won't work.

If I have to I'll use an XP machine. But it would sure be convenient if I
could use the vista notebook.

I'm baffled. I thought ethernet was "stateless" and that there shouldn't
be
any problem just because I'm using a PC that operates on vista. Any
suggestions would be greatly appreciated.
--
leave well enough alone


Vista User said:
message
I have an HP laptop running Windows Vista Home Premium. It connects to
the
internet through a wireless router (NetGear) that is connected to a DSL
modem. My internet connection is fine.

When I try to connect a hardware device to the ethernet port on the
laptop,
Vista doesn't see it. Using the command line prompt, I "ping" the
address
of
the device and get "general failure" four times.

I went through the procedure of manage network
connections>properties>unclick ipv6 but no help.

The device has it's own hardwired IP address. I know it is working
because
I hooked it up to a desktop machine running XP and had no problems.
The
desktop is also connected to the internet through the same router (but
with
an ethernet cable, as the desktop does not have wireless).

Here are the results of ipconfig /all:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Daddy>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Vulcan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-50-72-3A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 02, 2007
10:56:33
AM
Lease Expires . . . . . . . . . . : Monday, December 03, 2007
10:56:34
AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-30-E2-AB
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 191.30.10.199(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 191.30.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Temporary IPv6 Address. . . . . . :
2002:bf1e:ac7::bf1e:ac7(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{313DDD98-589B-42A1-BBFF-F71310302
713}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.5%15(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{90B417F8-A0C1-4A5C-B6FF-A35FD7E1A
224}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::200:5efe:191.30.10.199%16(Preferred
)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Daddy>

Any suggestions?
--
leave well enough alone


What is the IP address of the device you are trying to ping?
A general error usually means your machine can not find a route to the
device.


With some modern adapters you do not need a cross over cable the NIC will
attach to the network.
Do you have another device on the network you can ping? Are you sure you
don't need a crossover cable if this is the only device on the network?
 
M

Mark R. Cusumano

raymondvillain said:
I have an HP laptop running Windows Vista Home Premium. It connects to
the
internet through a wireless router (NetGear) that is connected to a DSL
modem. My internet connection is fine.

When I try to connect a hardware device to the ethernet port on the
laptop,
Vista doesn't see it. Using the command line prompt, I "ping" the address
of
the device and get "general failure" four times.

What is the IP address of the device? What is it's subnet mask? The IP
address of the laptops network adapter and that of the device need to be in
the same logical network. Your Ethernet adapter is currently configured to
talk to any address in the range 191.30.0.1 to 191.30.255.254. The device
should have an address in that range AND have a subnet mask of 255.255.0.0.
If it's subnet mask is 255.255.255.0 and cannot be changed, change the
Ethernet adapters to match and make sure that the address range of the
device is in the range of 191.30.0.1 to 191.31.0.254. If this is confusing
just let me know what the IP address and subnet mask of the device is and we
can take it from there.
 
R

raymondvillain

I think the addresses are consistent. The device has an IP address of
191.30.10.210.
 
M

Mark R. Cusumano

raymondvillain said:
I think the addresses are consistent. The device has an IP address of
191.30.10.210.

They are definitely consistent. Those two address would work even if the
subnet mask was set to 255.255.255.0. The other thing you can check is to
make sure that the last digit of the subnet mask on the printer is no
greater than 224. (ie 255.255.255.224) Other than that I can't think of
any reason why the two would not communicate. Does Vista show both of the
interfaces as enabled?
 
R

raymondvillain

How do I know "if both of the interfaces are enabled"? If I go to network
and sharing center I have local and internet, this page also says my wireless
signal strength is good.

Thanks,
Henry
--
leave well enough alone


Mark R. Cusumano said:
raymondvillain said:
I think the addresses are consistent. The device has an IP address of
191.30.10.210.

They are definitely consistent. Those two address would work even if the
subnet mask was set to 255.255.255.0. The other thing you can check is to
make sure that the last digit of the subnet mask on the printer is no
greater than 224. (ie 255.255.255.224) Other than that I can't think of
any reason why the two would not communicate. Does Vista show both of the
interfaces as enabled?
 
Ad

Advertisements

M

Mark R. Cusumano

raymondvillain said:
How do I know "if both of the interfaces are enabled"? If I go to network
and sharing center I have local and internet, this page also says my
wireless
signal strength is good.

In the left hand pane should be an option "Manage Network Connections". You
should see two connections, one for the wireless and one for the Ethernet
adapter (May be called Local Area Connection). If you click on it, the menu
bar will either give you the option to enable or disable the adapter
(depending on it's current state).
 
R

raymondvillain

Well, the local area connection is enabled and the wireless connection is
enabled.

I did accomplish something, though. I ran the software that comes with the
device in XP compatibility mode and it worked. But I still cannot "ping" the
device from the command prompt.
 
Ad

Advertisements

M

Mark R. Cusumano

raymondvillain said:
Well, the local area connection is enabled and the wireless connection is
enabled.

I did accomplish something, though. I ran the software that comes with
the
device in XP compatibility mode and it worked. But I still cannot "ping"
the
device from the command prompt.

That's not necessarily a problem. The device may not respond to ping
requests. It may not even support UDP packets (which is how "ping" requests
are sent). If the software can communicate with the printer all is well.
You might want to hop on the manufacturers web site and see if they have
Vista compatible software for it.
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top