Esther's Urgent Problem

[Dana]

My computer keeps shutting down every 15 minutes with an error message:
source: USEREN
Server: RPC

I've never seen this before, and I don't know what is causing it.
It says remote procedure, error generated x authority/system

All my other XP machines are normal.
What can I do? Please help me, otherwise I cannot work!

A thousand thanks,

 

[purplehaz]

I would imagine you've seen this before cause for the last month it's been
all over the papers, news, internet, and tv.


You are infected with the Blaster worm virus.



To stop the rebooting/shutdowns, right click on the task bar, choose task
manager, processes tab, look for msblast.exe. Highlight it and click end
process. Then turn on the xp firewall.

To turn on the firewall: control panel, network and internet connections,
network connections, right click your connection, properties, advanced tab,
check the protect my computer box. Do this as quickly as you can once the
desktop comes up. Then visit the sites below for the removal and patch info.

Symantec: removal info and removal tool
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

Network associates: removal instructions
http://vil.nai.com/vil/content/v_100547.htm


Also make sure to follow the links to the Microsoft pages for the patch or
visit windows update for the patch after you remove it.

http://support.microsoft.com/?kbid=823980

http://www.microsoft.com/security/incident/blast.asp

 

[Dana]

Esther, lo siento de decir que ud. tiene el GUSANO 'BLASTER.'
Porque tiene este virus gusano?
-Ud. no tiene un "Firewall."
-Tambien, ud. no tiene los "Critical Updates" de Microsoft.

Ahora, necesita visitar a SYMANTEC.com para scar este virus gusano.
Apres, por favor, compre la programa de Norton Antivirus.
Gracias.

 

[Dana]

Para altar el gusano Blaster, ctrl+alt+del, processes tab, busca la programa
"msblast.exe."
Pues, click este linea y click "terminar este proceso."

Despues, hace el Firewall.

 

[Lorne Smith]

Glad to see there's some Spanish speaking people in here to help those
without any English

Lorne