eSATA not supported by Vista Home Premium 64 Bit

G

Guest

I have a Vantec eSATA external enclosure, however I am only able to enable it
through the USB connection, does anyone have a solution as to how to get
Vista Home Premuim 64 Bit to function via the eSATA method? Any help would be
greatly appreciated. Thanks!
 
R

Richard Urban

I can't assist you but I have a question.

Why go through the trouble/expense of getting an eSATA drive and an eSATA
enclosure and then crippling the input/output by running through a USB port?

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)
 
P

peter

If we assume that you have the SATA drivers installed for your mobo and
activated all of the SATA connections in the BIOS then you should try
plugging the device in and turning it on before you start your system.Vista
at that point should pick it up like any other HD.
peter
 
G

Guest

Thanks Peter, yes I have everything running for SATA on the mobo, the eSATA
port on the I/O shield is always active, according to the BIOS. I have tried
turning on the enclosure before powering on the PC, the HD spins up and is
ready, however once I finish the boot sequence, Vista still does not detect
the drive. It does not appear in the MMC (management console) either. Thus I
ended up having to resort to the USB for now, have you heard of this
happening elsewhere? The mobo I have is an Asus P5Ne-SLI. Thanks in advance
if you have a suggestion.
 
G

Guest

I have used eSATA on XP without a problem, I even checked the WHQL and it
approves my enclosure and hard drive to be Vista compliant. The HD is a
Seagate SATA II 500GB. Based on those results, I thought something as
commonplace as SATA and now eSATA would be fully supported by Vista. I have
also read some threads that other users are running eSATA sucessfully. There
are no Vista drivers from either Vantec or Seagate for this config. Thanks in
advance for your help.
 
A

Anna

klothex said:
I have a Vantec eSATA external enclosure, however I am only able to enable
it
through the USB connection, does anyone have a solution as to how to get
Vista Home Premuim 64 Bit to function via the eSATA method? Any help would
be
greatly appreciated. Thanks!


klothex said:
Thanks Peter, yes I have everything running for SATA on the mobo, the
eSATA
port on the I/O shield is always active, according to the BIOS. I have
tried
turning on the enclosure before powering on the PC, the HD spins up and is
ready, however once I finish the boot sequence, Vista still does not
detect
the drive. It does not appear in the MMC (management console) either. Thus
I
ended up having to resort to the USB for now, have you heard of this
happening elsewhere? The mobo I have is an Asus P5Ne-SLI. Thanks in
advance
if you have a suggestion.


klothex:
Does the non-recognition problem exist regardless of whether the external
enclosure is connected to the motherboard's eSATA port either before *or*
after bootup? Or does the problem manifest itself *only* when the enclosure
is connected *after* bootup, i.e., there's no non-recognition problem if the
device is connected prior to powering up the PC?
Anna
 
A

Anna

klothex:
Does the non-recognition problem exist regardless of whether the external
enclosure is connected to the motherboard's eSATA port either before *or*
after bootup? Or does the problem manifest itself *only* when the
enclosure is connected *after* bootup, i.e., there's no non-recognition
problem if the device is connected prior to powering up the PC?
Anna


klothex:
Sorry...I missed your comment that you had connected & powered up the
external enclosure before booting up and experienced the non-recognition
problem.

Anyway, try this...

In Device Manager, right-click on "Disk drives" and select the "Scan for
hardware changes" item. It probably won't work, but give it a try.

There's always the chance, of course, that the problem lies with a defective
enclosure - at least that portion of it involving SATA connectivity. We have
experienced some external USB - SATA (and eSATA) combo enclosures that
worked fine with the USB connection, but were defective with its SATA or
eSATA connection.
Anna
 
R

Richard Urban

But running it through a USB port takes away any advantage of eSATA. You
will cut the drives potential by about 50%.


--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)
 
D

DevilsPGD

In message <[email protected]> "Richard Urban"
But running it through a USB port takes away any advantage of eSATA. You
will cut the drives potential by about 50%.

That depends on the drive, many drives don't even push the limits of
USB, and cannot perform any better regardless of interface.
 
R

Richard Urban

We are not talking SATA.

We are referring to eSATA. eSATA drives perform just as fast in an approved
external enclosure as when they are installed internally in the PC.

Connecting one up to a USB bus to input the data to the PC would choke the
drive to be no faster that a standard IDE drive in an external USB
enclosure.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)
 
D

DevilsPGD

(Reflowed to maintain consistency)

In message <[email protected]> "Richard Urban"
We are not talking SATA.

We are referring to eSATA. eSATA drives perform just as fast in an approved
external enclosure as when they are installed internally in the PC.

Connecting one up to a USB bus to input the data to the PC would choke the
drive to be no faster that a standard IDE drive in an external USB
enclosure.

And if the drive is not capable of out performing the USB bus in the
first place, you can connect it to IDE, SATA, eSATA, USB, Firewire,
SCSI, or anything else you want, the drive still won't go any faster.

We're just now starting to see drives on the market which can exceed the
USB transfer limits (bursting faster isn't too tough, but the sustained
transfer rate is more important in this context)
 
G

Guest

Actually I have tried both, also setting restore points at each attempt, it
made no difference unfortunately. Do you have any other thoughts by chance?
Thank you in advance.
 
G

Guest

I honestly don't know where you are going with this, I have been using
computers for many years and have vast experience (not to gloat at all) all I
am saying is that you are stating the obvious. I don't care about the
bottleneck of USB and YES I know the ramifications of using USB, you don't
have to spell it out for me, but it is the only way I can get the enclosure
to receive data at this point. I would prefer NOT to use USB at all...do you
understand this? If you have any helpful information as to how I can get the
enclosure to perform through the ESATA connection on Vista Home Premium 64
BIT, I would really appreciate it.

Richard Urban said:
We are not talking SATA.

We are referring to eSATA. eSATA drives perform just as fast in an approved
external enclosure as when they are installed internally in the PC.

Connecting one up to a USB bus to input the data to the PC would choke the
drive to be no faster that a standard IDE drive in an external USB
enclosure.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)
 
G

Guest

Hi Anna, thanks for your reply, I have tried every possible configuration for
this so far, including replacing the enclosure with no changes in results. I
tried your suggestion about scanning for hardware changes and have even
edited the registry keys where necessary to force the ESATA port to be seen
in the services manager, but you were right, so far it has had no effect. If
you have any other experiences with this and would like to share them, I
would be grateful for the help. Thanks in advance!
 
A

Anna

klothex said:
Hi Anna, thanks for your reply, I have tried every possible configuration
for
this so far, including replacing the enclosure with no changes in results.
I
tried your suggestion about scanning for hardware changes and have even
edited the registry keys where necessary to force the ESATA port to be
seen
in the services manager, but you were right, so far it has had no effect.
If
you have any other experiences with this and would like to share them, I
would be grateful for the help. Thanks in advance!


klothex:
I really don't know what else to suggest at this point. I'm aware of about 3
or 4 other persons who are using the Vantec NexStar 3 unit (I assume that's
the same model you're using) in both XP and Vista environments and with one
exception, they're all pleased with this unit. One user has reported a
problem similar to yours and there's an indication his unit may be
defective. But I'm not certain about this since this person
all-too-frequently reports non-existent problems!

As I previously indicated, assuming the enclosure & the SATA HDD are
non-defective items, we've invariably traced this non-recognition situation
to some Intel chipsets in that if the unit is connected/powered on *after*
the boot, it will not be recognized by the system until that Device Manager
command I mentioned above has been invoked. We've never experienced this
non-recognition problem when the eSATA external enclosure (regardless of
brand) was connected/powered on upon booting the system.

I should add that I've no experience with Vista's 64-bit OS, so I'm at a
loss to determine if there's some anomaly here that might be the source of
the problem.
Anna
 

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