Errors after a restore

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Guest

After restoring a back of my hard disk from an image made with the Vista
Backup and Restore Center, I seem to have an error every time I boot into
Vista.

I get - MS DTCconsole program has stopped working.

Has anyone any idea how to fix the problem.

Many thanks.

Andy
 
Yes the event viewer sya:-

A critical error occurred in an MS DTC component therefore the process is
terminating. The category field identifies the component that encountered the
error. Please contact Microsoft Product Support. Error Specifics: hr =
0x80070002, d:\vistartm\com\complus\dtc\dtc\msdtc\src\cservice.cpp:461,
CmdLine: C:\Windows\System32\msdtc.exe, Pid: 2088

I don't know if the line starting - d:\vistartm - is a path to a file but
there's nothing on my D drive that relates to that path.

Andy
 
Yes I have already read that thread.

I checked my registry entries with the ones in the thread and they were fine
so I couldn't see what else I could do.

Andy
 
Andy Webb said:
After restoring a back of my hard disk from an image made with the Vista
Backup and Restore Center, I seem to have an error every time I boot into
Vista.

I get - MS DTCconsole program has stopped working.

Has anyone any idea how to fix the problem.

Many thanks.

Andy

Andy, the error you describe is generally a server error. Are you running
Vista or Longhorn Server or one of the other Server operating systems?
 
Suggest you ask again on the installation_setup community newsgroup - there
maybe someone there who can help. Sorry but I've run out of ideas...
 
Michael Solomon said:
Andy, the error you describe is generally a server error. Are you running
Vista or Longhorn Server or one of the other Server operating systems?

Well I'm not running any server OS at all. It did cross my mind that it was
a server issue but I'm not running one, and this has only arisen since I did
the restore.

I assumed something got corrupted either during the backup or the restore
but what!

Thanks
 
Andy Webb said:
Well I'm not running any server OS at all. It did cross my mind that it
was
a server issue but I'm not running one, and this has only arisen since I
did
the restore.

I assumed something got corrupted either during the backup or the restore
but what!

Thanks

Andy, did you store the backup file on a separate hard drive or some other
media. If yes, you might try copying the file back to your hard drive, try
restoring from there and see if you have the same results. If yes, then
clearly there is a corruption. My thinking is, the error might be triggered
by the fact you were restoring from a file saved to another location other
than your hard drive.
 
Andy, did you store the backup file on a separate hard drive or some other
media. If yes, you might try copying the file back to your hard drive, try
restoring from there and see if you have the same results. If yes, then
clearly there is a corruption. My thinking is, the error might be triggered
by the fact you were restoring from a file saved to another location other
than your hard drive.

Yes I did copy the backup to an external USB drive as Vista backup couldn't
see the internal drive it was stored on.

My problem now is I've installed other software and updates and I don't want
to go back to that older backup.

Andy
 
Well after having some time to try and sort my problem out, I looked at the
services running on my machine and MSDTC was not running (as you would expect
given the error), so I disabled it and so far no problems and no more error
messages.

Andy
 
Andy Webb said:
Well after having some time to try and sort my problem out, I looked at
the
services running on my machine and MSDTC was not running (as you would
expect
given the error), so I disabled it and so far no problems and no more
error
messages.

Andy
Thanks for letting us know.
 

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