error when trying to send email

G

Guest

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
Dell Desktop Purchase ', Account: 'mail.btinternet.com', Server:
'mail.btinternet.com', Protocol: SMTP, Server Response: '530 authentication
required - for help go to
http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25, Secure(SSL):
No, Server Error: 530, Error Number: 0x800CCC78
 
D

Dustin Harper

It means your outgoing server requires authtication, or a user name &
password. You can set that up by going to Toos | Accounts | select your
account, Properties | Servers. At the bottom of that window it will say
Outgoing Mail Server. Put a check where it says "My server requires
authentication".

That should work, unless your ISP uses a different port number for their
SMTP server.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top