Error warning when shutting down pc

  • Thread starter computerchallengedcc
  • Start date
C

computerchallengedcc

XP210 pc- SP3 4 gig RAM
This flashes on the screen too fast for me to read/write down all the
information.
It begins with "the instruction at 0X0012e614-------------could not be
read"... The last part says something about debug, but closes too fast for me
to read the entire thing. I was advised to review the event logs, but that
is really doesn't work for me since I don't have a clue what I am reading
when I see a couple of yellow warnings in the 'system' log file. I have
tried changing the settings in my computer/properties/advanced/ settings for
startup & recovery to longer than the 30 seconds it shows... thinking that
would give me more time to read the entire message. Changed to 60 seconds-
but that did not seem to change- still flashes before I can read it. Can
someone please help me? I tried a search but could not find anything with
the "00012e614 and errors. Thank you.
 
C

computerchallengedcc

Not immediately after (maybe a few weeks or more) I did recently install
Kaspersky Internet Suite ( a renewel, but had to uninstall old & then install
new subscription) And a couple of weeks ago I installed Maxo software for a
Maxo external hard drive. I do not recall having any issues tho.
maybe this will help? I clicked on the link in the Event Log that shows a
red circle. It brought up this info: Event_Boot_System_drivers-Failed
the following boot=start or system=start dribvers failed to load: %1 "The
specified drivers did not load correctly. the ddriver might not be in the
expected location. Action: Verify drivers are configured properly (HOW do I
do that?)
Verify that the comp[uter is running the most current version of
the drivers. (Again- how?)

Should I continue to read the details of any red circle items in all the
event logs? not sure what I would be looking for tho ;(
 
P

PA Bear [MS MVP]

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Not immediately after (maybe a few weeks or more) I did recently install
Kaspersky Internet Suite ( a renewel, but had to uninstall old & then
install new subscription) And a couple of weeks ago I installed Maxo
software for a Maxo external hard drive. I do not recall having any
issues
tho.
maybe this will help? I clicked on the link in the Event Log that shows a
red circle. It brought up this info: Event_Boot_System_drivers-Failed
the following boot=start or system=start dribvers failed to load: %1 "The
specified drivers did not load correctly. the ddriver might not be in the
expected location. Action: Verify drivers are configured properly (HOW
do
I do that?)
Verify that the comp[uter is running the most current version
of
the drivers. (Again- how?)

Should I continue to read the details of any red circle items in all the
event logs? not sure what I would be looking for tho ;(


PA Bear said:
Did this behavior start after you'd installed WinXP SP3?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
 
C

computerchallengedcc

I have sent the little information I know to MS. Thank you

PA Bear said:
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Not immediately after (maybe a few weeks or more) I did recently install
Kaspersky Internet Suite ( a renewel, but had to uninstall old & then
install new subscription) And a couple of weeks ago I installed Maxo
software for a Maxo external hard drive. I do not recall having any
issues
tho.
maybe this will help? I clicked on the link in the Event Log that shows a
red circle. It brought up this info: Event_Boot_System_drivers-Failed
the following boot=start or system=start dribvers failed to load: %1 "The
specified drivers did not load correctly. the ddriver might not be in the
expected location. Action: Verify drivers are configured properly (HOW
do
I do that?)
Verify that the comp[uter is running the most current version
of
the drivers. (Again- how?)

Should I continue to read the details of any red circle items in all the
event logs? not sure what I would be looking for tho ;(


PA Bear said:
Did this behavior start after you'd installed WinXP SP3?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

computerchallengedcc wrote:
XP210 pc- SP3 4 gig RAM
This flashes on the screen too fast for me to read/write down all the
information.
It begins with "the instruction at 0X0012e614-------------could not be
read"... The last part says something about debug, but closes too fast
for
me to read the entire thing. I was advised to review the event logs,
but
that is really doesn't work for me since I don't have a clue what I am
reading when I see a couple of yellow warnings in the 'system' log file.
I
have tried changing the settings in my computer/properties/advanced/
settings for startup & recovery to longer than the 30 seconds it
shows...
thinking that would give me more time to read the entire message.
Changed
to 60 seconds- but that did not seem to change- still flashes before I
can
read it. Can someone please help me? I tried a search but could not
find
anything with the "00012e614 and errors. Thank you.
 
C

computerchallengedcc

I have sent the limited information I have to mS as per your link. Thank you.

PA Bear said:
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Not immediately after (maybe a few weeks or more) I did recently install
Kaspersky Internet Suite ( a renewel, but had to uninstall old & then
install new subscription) And a couple of weeks ago I installed Maxo
software for a Maxo external hard drive. I do not recall having any
issues
tho.
maybe this will help? I clicked on the link in the Event Log that shows a
red circle. It brought up this info: Event_Boot_System_drivers-Failed
the following boot=start or system=start dribvers failed to load: %1 "The
specified drivers did not load correctly. the ddriver might not be in the
expected location. Action: Verify drivers are configured properly (HOW
do
I do that?)
Verify that the comp[uter is running the most current version
of
the drivers. (Again- how?)

Should I continue to read the details of any red circle items in all the
event logs? not sure what I would be looking for tho ;(


PA Bear said:
Did this behavior start after you'd installed WinXP SP3?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

computerchallengedcc wrote:
XP210 pc- SP3 4 gig RAM
This flashes on the screen too fast for me to read/write down all the
information.
It begins with "the instruction at 0X0012e614-------------could not be
read"... The last part says something about debug, but closes too fast
for
me to read the entire thing. I was advised to review the event logs,
but
that is really doesn't work for me since I don't have a clue what I am
reading when I see a couple of yellow warnings in the 'system' log file.
I
have tried changing the settings in my computer/properties/advanced/
settings for startup & recovery to longer than the 30 seconds it
shows...
thinking that would give me more time to read the entire message.
Changed
to 60 seconds- but that did not seem to change- still flashes before I
can
read it. Can someone please help me? I tried a search but could not
find
anything with the "00012e614 and errors. Thank you.
 

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