Error signature BCCode:9c


S

Sarah Ereira

Help please ! My new computer crashes 2-3 times a day with this
message:

Error signature
BCCode:9c BCP1: 0000004 BCP2: 80545FF0
BCP3: B2000000 BCP4: 00070F0F
OSVer: 5_1_2600 SP: 2_0 Product 256_1

Does anyone know what this means ?
 
M

Malke

Sarah said:
Help please ! My new computer crashes 2-3 times a day with this
message:

Error signature
BCCode:9c BCP1: 0000004 BCP2: 80545FF0
BCP3: B2000000 BCP4: 00070F0F
OSVer: 5_1_2600 SP: 2_0 Product 256_1

Does anyone know what this means ?
Set your computer to not automatically reboot on failure by going to the
System applet (Control Panel)>Advanced>Startup and Recovery>Settings
and under System Failure uncheck "Automatically Restart". This should
give you the full Stop Error which you can research here:

http://www.aumha.org/win5/kbestop.htm

What changed between the time things worked and the time they didn't?
Did you update your video card drivers? If so, roll them back:
How to Roll Back a Device Driver - http://tinyurl.com/86yb6

Malke
 
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S

Sarah Ereira

Malke said:
Set your computer to not automatically reboot on failure by going to the
System applet (Control Panel)>Advanced>Startup and Recovery>Settings
and under System Failure uncheck "Automatically Restart". This should
give you the full Stop Error which you can research here:

http://www.aumha.org/win5/kbestop.htm

What changed between the time things worked and the time they didn't?
Did you update your video card drivers? If so, roll them back:
How to Roll Back a Device Driver - http://tinyurl.com/86yb6

Malke
Thank you - this is very helpful. ATB, Sarah
 

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