Error on Start Up

J

John G.

removed trojan and malware virus with Spybot and AVG. Everything is fine
except a one time start up error message. Module cannot be found.
C/Windows/System32/sqtwcwnc.dll How do I get rid of it?
 
E

Elmo

John said:
Removed trojan and virus with Spybot and AVG. Everything is fine
except a one-time start up error message. "Module cannot be found."
C:\Windows\System32\sqtwcwnc.dll How do I get rid of it?

Click Start, Run, type REGEDIT, click OK. Press the Home key, press F3,
type the name of the file into the search pane. Click "Find Next", and
when located, delete the reference to the file. Press F3 to continue
the search.

You can click File, Export, and save the entry to the Desktop. If you
remove it and there's a problem, double-click the .reg file you exported
to the Desktop and it'll be added to the registry again. You can create
a restore point before editing the registry too.

You could click Start, Run, type MSCONFIG, click OK, click the StartUp
tab, and deselect the item(s). When you restart the computer, you will
be warned that you're running in the Diagnostic mode; click to not alert
you again, and OK out. You won't see the message again. But I think
it's best to just remove the references from the registry.
 
G

Gerry

John

File sqtwcwnc.dll looks as though it has a random generated name and a
Google search gets no results. It therefore could be either part of a
continuing malware infestation or a remnant of an infestation, which has
been left over from a past infestation.

If it is an orphan start up entry from a past infestation these are best
removed using Autoruns (freeware). Autoruns lists additional start-up
items to those you can see in msconfig.

http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

With Autoruns you can uncheck an item, which disables it from starting,
or you can can right click an item and then delete it. If you uncheck
you can recheck to re-enable the item. It is a much safer approach than
editing the Registry. Another useful feature of the programme is that
you can right click an item and select Search Online to get information
about the item selected.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
N

nass

John G. said:
removed trojan and malware virus with Spybot and AVG. Everything is fine
except a one time start up error message. Module cannot be found.
C/Windows/System32/sqtwcwnc.dll How do I get rid of it?


Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com/download/builds/downloading-slim

You can download this tool "AutoRuns for Windows"
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
And remove the entry from here:

Locate this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in
the right pane/window and remove the entry for it
"C:\windows\system32\sqtwcwnc.dll".

Run disk cleanup and defrag in safe mode. Then run this command:
sfc /scannow
HTH.
nass
 

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