Error on Boot with Windows XP Pro - SP3

[Sixbells]

I get two dialog boxes displaying the the folloowing errors"
"Error loading c:\windows\system32\sqjcxgtq.dll, The specified module could
not be found"
-and-
"Error loading c:\windows\system32\urcyvohq.dll, The specified module could
not be found"
___
What are these files, and is there a location that I can download these
missing modules? I only have the original Windows XP Pro install CD, so it
is outdated after all of the SP updates.

Thank you,
Sixbells

 

[Nepatsfan]

I get two dialog boxes displaying the the folloowing errors"
"Error loading c:\windows\system32\sqjcxgtq.dll, The specified module could
not be found"
-and-
"Error loading c:\windows\system32\urcyvohq.dll, The specified module could
not be found"
___
What are these files, and is there a location that I can download these
missing modules? I only have the original Windows XP Pro install CD, so it
is outdated after all of the SP updates.

Thank you,
Sixbells

Have you run an antivirus or antispyware scan recently on this computer? The
behavior you describe is usually what happens when an antivirus or
antispyware program identifies a file as malware, deletes the file, but doesn't
clean up the mechanism that launches the malware at startup.

Here's a program from Microsoft that will help you stop the error messages.

AutoRuns for Windows v9.21
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Once you've downloaded and extracted the files, run autoruns.exe.
Look on the Everything tab for an entry that lists sqjcxgtq.dll in the Image
path
column.
Right click on that entry and select Search Online from the menu.
Odds are that you'll come up with an empty search. This pretty much confirms
that it was some type of malware that your scan deleted.
Uncheck the item.
Do the same for urcyvohq.dll.
Restart your computer. If you no longer see the error message, you can go back
and delete the entry in Autoruns.

Just to be on the safe side, you might consider taking steps to make sure the
system is malware free. Here's a site with general instructions on cleaning a
computer.

Courtesy of Malke Routh, MS-MVP
http://www.elephantboycomputers.com/page2.html#Viruses_Malware

Good luck

Nepatsfan

 

[Pegasus \(MVP\)]

I get two dialog boxes displaying the the folloowing errors"
"Error loading c:\windows\system32\sqjcxgtq.dll, The specified module
could
not be found"
-and-
"Error loading c:\windows\system32\urcyvohq.dll, The specified module
could
not be found"
___
What are these files, and is there a location that I can download these
missing modules? I only have the original Windows XP Pro install CD, so
it
is outdated after all of the SP updates.

Thank you,
Sixbells

These files sound like viruses. Do you really want them? Install a good
virus scanner and get it to check your machine.

 

[PA Bear [MS MVP]]

Did you attempt to install SP3 manually?

Judging from similar posts here in the past month or so, the behavior may be
due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

==========================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.

 

[nass]

I get two dialog boxes displaying the the folloowing errors"
"Error loading c:\windows\system32\sqjcxgtq.dll, The specified module could
not be found"
-and-
"Error loading c:\windows\system32\urcyvohq.dll, The specified module could
not be found"
___
What are these files, and is there a location that I can download these
missing modules? I only have the original Windows XP Pro install CD, so it
is outdated after all of the SP updates.

Thank you,
Sixbells

They are the orphans left after your Anti-virus/Antimalware removed an
infection from your system and they on the start up list. When your Machine
boot it reads the list and ry to pull the string from the registry but the
entries are empty, hence the error message!

Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

You can download this tool "AutoRuns for Windows"
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
And remove the entry from here:

Locate this key:
[-]HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in
the right pane/window and remove the entry for it
" c:\windows\system32\urcyvohq.dlll"
"c:\windows\system32\sqjcxgtq.dll"
And this Key:
[-]HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run = look in
the right pane/window and remove the entry for it
"c:\windows\system32\urcyvohq.dll"
"c:\windows\system32\sqjcxgtq.dll"
Run disk cleanup and defrag in safe mode.

HTH.
nass

 

[Sixbells]

Well it got rid of one of the boot errors, but I still get "Error loading
c:\windows\system32\urcyvohq.dll, The specified module could
not be found"

One of the experts mentioned Vundo-ZLOB-SDBot infection, I did have this as
detected by AVG and I downloaded the Vundo Removal Tool and ran it, just
wondering if this may be having some residual side effects??

As always, thanks for your help, the is a great community!
Sixbells
~~~~~~~~~~~