Error message

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Guest

I get this message when I am turning off my computer. Nothing is open or running that I can see:

It says : End Program - RUNDLL32.EXE - then there is the line of blue squares while it says : ending program - wait This is followed by a screen that says:
DLL Intialization failed
 
Hi Dalbert,

You need to discover what background process or application is causing it.
Hit ctrl+shift+escape, end all applications. Try again from the start
button - does it work? Yes? Good, that means the issue is with one of those
applications you just ended. No? Ok, then start again, this time going to
the processes tab. "End process" on a couple of them (don't panic, WinXP
won't let you kill a system critical process), then try again. Repeat until
shutting down works correctly. The trick is to isolate which process is
causing it, then address why that process is running.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

dalbert said:
I get this message when I am turning off my computer. Nothing is open or running that I can see:

It says : End Program - RUNDLL32.EXE - then there is the line of blue
Click to expand...
squares while it says : ending program - wait This is followed by a
screen that says:
 
Here is a couple of links that may help. You need to do a little further
investigation>

http://www.neuber.com/taskmanager/process/rundll32.exe.html

http://www.mvps.org/sramesh2k/rundll32.htm

Post back if you need more help.


dalbert said:
I get this message when I am turning off my computer. Nothing is open or running that I can see:

It says : End Program - RUNDLL32.EXE - then there is the line of blue
Click to expand...
squares while it says : ending program - wait This is followed by a
screen that says:
 
Thanks for you tip. I'm helping out a 78 year young retired doctor who is having the problem, so it may take a day or to follow through with your suggestion.
Dalbert
 
Thanks for you tip. I'm helping out a 78 year young retired doctor who is having the problem, so it may take a day or to follow through with your suggestion.
Dalbert
 
Hi,

Yes, it may, unless you "get lucky", this is not a quick fix. It will take
some time to isolate the problem through trial and error. You may find this
useful as well:

How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
http://support.microsoft.com/?kbid=310560

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

dalbert said:
Thanks for you tip. I'm helping out a 78 year young retired doctor who is
Click to expand...
having the problem, so it may take a day or to follow through with your
suggestion.
 
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