Error Message

[Marco S]

I go into My Network Places and click on a folder under
my shared folders and get the following message..
explorer.exe - Application Error
The instruction at "0x7749745f" referenced memory
at '0x0000000". The memory could not be "read"
It then closes My network places. Why am I getting this
error and how do I fix it?

 

[Guest]

Have you tried to restore your pc to an earlier time? ( system restore)

Sorry, not to sure why your getting that error, more than likely your registry needs tweeking, but I would first try sys restore.

 

[Danny Slye - [MSFT}]

Try clean-booting the machine to isolate the problem, see:

310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/?id=310353
310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560
315222 A Description of the Safe Mode Boot Options in Windows XP
http://support.microsoft.com/?id=315222

This issue has been seen with some Anti-Virus Applications
--------------------

I go into My Network Places and click on a folder under
my shared folders and get the following message..
explorer.exe - Application Error
The instruction at "0x7749745f" referenced memory
at '0x0000000". The memory could not be "read"
It then closes My network places. Why am I getting this
error and how do I fix it?

__
Danny Slye
Microsoft Support Professional
MCSE

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