Error message

D

docretina

When I try to sign on to AOL, I receive the following
error message. When I contacted AOL, they suggested that
it was not an AOL or AOL software problem, but a system
software problem. The error message is:
AOL Connectivity Service
Error Signature
szAppName: szAppVer: 0.0.0.0
szModName : unknown szModVer: 0.0.0.0 offset: 000000

C:\DOCUME-1\MICHAE-1\Temp\WERZF.tmp.dir00\acsd.exe.mdmp
C:\DOCUME-1\MICHAE-1\Temp\WERZF.tmp.dir00\appcompat.txt

Please advise. Thanks for all your help
 
W

Wesley Vogel

Not an AOL problem, huh??

AolAcsDaemon1
Acsd.exe
[[AOL Connectivity Service - starts an automatic function that restores the
connection should you lose it while online. Negates having to go through the
procedure of signing back on manually]]
=========
Clean out your Temporary files.
Start | Run | Type: cleanmgr | OK
===============
Acsd
AolAcsDaemon1
[[AOL Connectivity Service. Background task introduced with version 9.0 of
AOL and which supposedly reconnects you to AOL if you lose your connection
while online. It runs as a task in Win9x/ME, and as a service under
WinNT4/2000/XP/2003.

Recommendation :
At the time of writing, 15/Dec/2003, this task is an annoying feature of the
latest AOL. For a start the concept itself beggars belief since we cannot
see how the task can check for loss of connection without constant pinging
of a particular Internet address (be ready for ACSD firewall alerts!) - in
short unnecessary traffic on your connection; the very sort of behaviour
normally attributed to spyware ! But that is the least of the problems :
this task is responsible for boot-up errors on some PCs, constant autodials
on boot-up of some PCs, it is incompatible with some programs on others (you
have to terminate ACSD to use the programs without problems), on other PCs
it uses inconsiderable amounts of memory for what its role is, on some
Win2000/XP PCs we have found it running away with CPU resources and
incredibly slow PCs as a result, and, worse, it stays around when you have
deliberately closed your Internet connection. This, in our opinion, is
TerribleWare ! Unfortunately, at the time of writing we do not have a
solution to the problem : even if you disable this task in Starter on
Win9x/ME, or set the service to manual on WinNT4/2000/XP/2003, opening AOL
starts the task anyway. Out of frustrations some users have reverted back
to AOL 8.0. The advice for those who stay with version 9.0 is that it is
unthinkable that AOL will not eventually address the problem, so keep
downloading those AOL updates whenever you are prompted by the software.]]

Dump AOL and get a real ISP.
 

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