Error message when printing

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G

Guest

I get a 'SPL-C ERROR - FALSE' or 'SPL-C ERROR - Incomplete session by
timeout' when I'm trying to print to my color laser. This message is
actually printed by the printer instead of a proper print job. It doesn't
happen all the time, just most of the time. Does anybody have any ideas.
I'd be grateful if you can help.

Many Thanks.
 
Yes, I sure did Cari. At least five times in fact. I suspect the Samsung
printer (CLP-500) drivers and I haven't yet had a response from Samsung
Support. It's pretty strange because I use the printer mostly to print
proofs and thumbnails/contact sheets and also some documents but the error
shows up randomly no what type of file I am printing. I would understand
better if the printer baulked at large graphics files but small documents?
If I don't get a response from Samsung soon I'm taking the printer back.
 
If you go to the "Device settings" tab under printer properties, if you have
"Job Timeout" or "Wait Timeout" raise these to like 300 and 900 seconds. This
appears to be a spooler timeout issue.
 
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