Error message on start up of Yahoo I.M.

[Guest]

I have installed, uninstalled, w/Norton, w/out Norton. Everytime I try to open Yahoo Messenger, I get an error message that says Microsoft has to close now and do I want to send the report. Have contacted Yahoo. They say to reinstall. Doesn't work. Program worked for one day only. Now constantly et the error message. Have deleted program from C files and Control panel. ANy ideas as to how to get it to work again?? Thanks

 

[Guest]

scanned for spyware yet....it's usually a good start to
trouble shooting.

ad-aware lavasoftusa.com
spybot safer-networing.org
update both before scan

-----Original Message-----
I have installed, uninstalled, w/Norton, w/out Norton.

Everytime I try to open Yahoo Messenger, I get an error
message that says Microsoft has to close now and do I want
to send the report. Have contacted Yahoo. They say to
reinstall. Doesn't work. Program worked for one day only.
Now constantly et the error message. Have deleted program
from C files and Control panel. ANy ideas as to how to get
it to work again?? Thanks