Error Message Internet Explorer has encountered a problem

G

Guest

I get this message every time I try to sign on. The error information cites Appname: iexplore.exe, Mod ver 4.10.0.2222, AppVer 6.0.2800.1106, offset 0000a388 anad Mod Name Kernel 132.dll. I can sign on through my work server but not at home. Most of the time I get the message but once in a while to will let me on to my home page. This has been going on for about 2 weeks.
 
M

Mike Burgess

Jack,
The first step to resolve your problem:
Internet Options | Advanced [tab]
Uncheck: "Enable third-party browser extensions (requires restart)"
Click Apply\Ok and restart.

If this allows IE to start, see:
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Don't forget to re-enable the BHO option (if used)
[more info]
http://support.microsoft.com/?kbid=831432 (XP)
http://support.microsoft.com/?kbid=276393
http://support.microsoft.com/?kbid=826718
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-09-04]
Please post replies to this Newsgroup, email address is invalid
--

Jack said:
I get this message every time I try to sign on. The error information
cites Appname: iexplore.exe, Mod ver 4.10.0.2222, AppVer 6.0.2800.1106,
offset 0000a388 anad Mod Name Kernel 132.dll. I can sign on through my work
server but not at home. Most of the time I get the message but once in a
while to will let me on to my home page. This has been going on for about 2
weeks.
 

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