Ken said:
Hello,
I currently have Windows XP which has been updated to
include SP1. To date I have never encountered problems
with updates, however each time I try to install Windows
Update SP2 the download hangs after only 7MB has been
processed and shortly thereafter I get a message saying
the download has 'Failed'. The error code is 80072EE2.
Can anyone explain what this means?
Thanks in advance,
Ken
Ottawa, Canada
Hi
Error 80072EE2 is
ERROR_INTERNET_TIMEOUT
The request has timed out.
I suggest you use the full SP2 installer instead of Windows Update
to install SP2.
SP2 is available at the Microsoft Download Center
(standalone "network" version, 266 MB):
http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a
(disregard the "intended for IT professionals and developers" part,
it can be used on a single computer as well)
If you do not have broadband at home, but you have at work or you have
friends that have it, you can download it there and burn it to a CD.
If you think that the download is to large, you can get the same
file on a CD from Microsoft.
The Windows XP SP2 CD order point:
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx
To reset the pending download you now have, clean out the Download
folder (WU5's temporary download folder) located here:
%windir%\SoftwareDistribution\
(%windir% is typically C:\Windows)
You can use the procedure described here:
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=11&ln=en
You might need to delete the DataStore folder mentioned in the link
above, as well as the EventCache folder.
Note that a side effect of deleting the DataStore folder is that you
lose your WU v5 History listing (not critical).
For folders you can consider deleting and other disk cleanup tips
after a successful SP2 installation, take a look here:
http://groups.google.com/groups?selm=#[email protected]
Before installing SP2, you should take a look at the
following sites:
What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
How to successfully install Windows XP Service Pack 2.
http://www.fixyourwindows.com/winxpsp2install.htm
Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm
Please take a look at this Microsoft knowledge base article as well:
Windows XP Service Pack 2 is not available to install from Windows
Update and is not offered by Automatic Updates
http://support.microsoft.com/?kbid=885627
*Important* part from the link above:
If you have T.V. Media from Total Velocity Corporation installed, or
your processor is a Intel P4 Prescott with C-0 stepping, you should
not install SP2.
Intel P4 Prescott processors came out February 2004, so if your
computer is older than that, this is not an issue for you. Also, if
you have a Dell, IBM or HP, this is not an issue.
If you suspect/know you have an Intel P4 Prescott processor, take a
look at the two following Web sites for what you need to do/have to
be able to install SP2 on the computer:
http://forum.aumha.org/viewtopic.php?t=7447
http://cquirke.mvps.org/sp2intel.htm
Newsflash:
Microsoft have now released a fix for the problem where SP2 fails to
boot after installing it in a PC with the Prescott or a Celeron D CPU
(or fails to install in the case of slipstreamed cds). The problem is
described here:
http://go.microsoft.com/fwlink/?linkid=34535
and the download for the fix is available here (install it before you
install SP2):
http://www.microsoft.com/downloads/...99-5d75-454f-ae07-b620727be8d8&DisplayLang=en
Also, if you have a Dell Dell Inspiron 1150 or 2650, you might get a
slow running system after installing SP2, take a look at this thread
for more on this:
http://groups.google.com/[email protected]
