Error Importing Contacts

C

cms-tgg

This is the same problem others seem to be experiencing however I am not sure
if it is the same solution. I have been trying to transfer my contacts from
Outlook 2003 to a computer with Outlook from 2002. I created the .pst data
file in 97-2002 format as previously described in another post. When I open
the file in OL02 it will load the contacts. However, when OL is closed and
later reopened, I experience the error that a program is trying to access my
e-mail addresses. I am unable to click anything and shortly after OL will
just close. If I go in and delete the .pst file I can then open OL
successfully, but without my needed contacts. Any help with this situation
would be greatly appreciated. I do not have Acrobat and I am guessing this is
directly linked to me trying to load the contacts since OL opens just fine
without the transported file.
 
G

Gordon

cms-tgg said:
This is the same problem others seem to be experiencing however I am not
sure
if it is the same solution. I have been trying to transfer my contacts
from
Outlook 2003 to a computer with Outlook from 2002. I created the .pst data
file in 97-2002 format as previously described in another post. When I
open
the file in OL02 it will load the contacts. However, when OL is closed and
later reopened, I experience the error that a program is trying to access
my
e-mail addresses. I am unable to click anything and shortly after OL will
just close. If I go in and delete the .pst file I can then open OL
successfully, but without my needed contacts. Any help with this situation
would be greatly appreciated. I do not have Acrobat and I am guessing this
is
directly linked to me trying to load the contacts since OL opens just fine
without the transported file.


You have copied the contacts from the new file to the existing one and then
closed the new file?
 
D

DL

You copied only your 2003 contacts to the new older format pst?

And if you open OL in offline mode how does it act?
 
C

cms-tgg

yes, i copied only the contacts from OL2003 as that was all that i needed.
when I try to open it in the older version of OL, it is ok the first time.
But when I close OL and open it the next time, the error pops up about a
program trying to access my email addresses and then OL will just close. The
only way to get that message to not pop up is to delete the copied file that
I just put on that computer with my contacts.
 
G

Gordon

cms-tgg said:
yes, i copied only the contacts from OL2003 as that was all that i needed.

That's not what was asked. You need to copy the contacts from the new pst
file that you created, to the EXISTING pst file that was created when you
installed Outlook.
 

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