| "dd" <
http://www.microsoft.com/communities/privacy.mspx>
| wrote in message
| Hi, tried to error check my disks but keep getting "cannot open
| volume for direct access" for my C drive. Error checking works
| for the slave D drive. So now it not only cannot run the error
| check at start-up, but keeps telling me I can't, the error
| message won't go away. Have disabled Zonealarm as
| that was the last program I installed, run spybot, AVG and
| adaware but all to no avail. Pls.............HEEEEEEEEEEELP.
"Cannot Open Volume for Direct Access" is a well-known problem.
For more information see the following Microsoft Knowledge Base
article:
KB823439 - "Cannot Open Volume for Direct Access" Error
Message When Chkdsk Runs at Startup
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;823439
Furthermore, there appears that there can be more than one cause
of the problem and, as such, more than one solution.
One solution to try if the file system is NTFS is to schedule
chkdsk to run at startup with the /X parameter which forces a
dismount. And if you are having "Boot-Time Defragmentation issues
while running ZoneAlarm," Executive Diskeeper Tech Support has
issued a FAQ by that title the explains how to solve the problem
by temporarily disabling the VSDATANT device.
For more information see the following web page on the subject
authored by Jerold Schulman: Windows - General MVP:
JSI Tip 7079_ You receive 'Cannot open volume for direct access'
when Chkdsk runs during Windows XP startup
http://www.jsiinc.com/SUBO/tip7000/rh7079.htm
Note: According to the following newsgroup post updating
ZoneAlarm solved the problem for Joan:
----- Begin Original Message -----
From: "Joan Archer" <
[email protected]>
Subject: Re: chekdisk problem
Date: Wed, 7 Jul 2004 20:48:29 +0100
Message-ID: <
[email protected]>
Newsgroups: microsoft.public.windowsxp.basics
You should have no problems with Zone Alarm if you have the
latest version. I had problems with chkdisk and defrag when I
first installed v5 of Zone Alarm but on the 23rd of June was
offered an update which I downloaded and installed and that
cleared up the problems. The version number is 5.0.590.043
----- End Original Message -----
And if another 3rd party product such as a Firewall or AntiVirus
could be the problem try searching the Support Pages of the 3rd
party product for information.
For example, as follows is what Symantec has to say about the
chkdsk.exe error message and Symantec AntiVirus Corporate
Edition 9.0 on Microsoft Windows XP:
Document ID: 2004060108192148
Last Modified: 06/21/2004
"Symantec is aware of this problem, and there is no solution at
this time. We will continue to track this problem, and this
document will be updated if new information or a solution is
found. Workaround <SNIP>"
For more information from Symantec see the following Web Page:
Chkdsk_exe or ScanDisk fails to run on Windows XP after
installing Symantec AntiVirus Corporate Edition 9_0
http://service1.symantec.com/SUPPOR...6e22005026f1/52d79c84c363973488256ea600542b5a
For information about the GUI error-checking tool
search Windows XP Professional Help and Support Center
Full-text Search Matches titled: "Detecting and repairing
disk errors".
For more information about the command-prompt method
"chkdsk" (and the /x parameter) search the Windows XP
Professional Help and Support Center for the word in
double-quotes and read the Full-text Search by that title.
And for probably more information than you ever wanted
about chkdsk (and autochk) see the following documentation
and Microsoft Knowledge Base Articles:
Microsoft Product Support Services White Paper
Microsoft Windows 2000 Server
Windows 2000 Chkdsk Management
http://www.microsoft.com/Windows2000/techinfo/administration/fileandprint/chkdsk.asp
KB314835 - An Explanation of the New /C and /I
Switches That Are Available to Use with Chkdsk.exe
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;314835
Windows XP Professional Resource Kit Documentation
Part VI | System Troubleshooting
Troubleshooting Disks and File Systems
http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/prkd_tro_gwoj.asp
