error and needs to close

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,

Running Windows XP Home Edition, Getting this error

Explorer has caused an error and needs to close.

Details:

App Name: Explorer.exe
App: 6.0.2800.1221
Mod Name: user32.dll
Mod ver: 5.1.2600.1255
Offset: 0006d88

any help is appreciated, restore from earlier time and still have problem
and it does it in safe mode as well.

Thanks

Sandra Hinson
 
To repair all system files, go to Start/Run, and type: SFC /SCANNOW

What kind of software, and extra hardware do you have running? antivirus?
firewall?
 
Mark, could not get to the start/run prompt, had to use task manager and go
to command prompt, this fixed the problem, thanks,
sandra
 
sounds like a file
system error -
might need to run
a chkdsk and a
defrag.

see if booting into
safemode will
get you into windows.

if so and it looks normal,
then you can initiate a
chkdsk command
to initiate upon
rebooting.

to run a chkdsk
open my computer
and right click on
your system drive (c)
and select properties
then tools.
 
Back
Top