error 80240022 today when updating from WD help

Discussion in 'Security Networking' started by Guest, Mar 31, 2006.

  1. Guest

    Guest Guest

    I get this error message and that there is something 2% in my drive. Is it
    Microsoft fault? I have signature version 1.14.1358.2 installed and I can't
    remove it with the usual "Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}"
    in the RUN action.
     
    Guest, Mar 31, 2006
    #1
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  2. Guest

    Tom Emmelot Guest

    Hello Winspy,

    try:
    Start/Add-Remove Software/WD/Information/Repair
    try to update with WD/Help/About
    els goto Windows Update and try there.

    Regards >*< TOM >*<

    Winspy schreef:
     
    Tom Emmelot, Apr 1, 2006
    #2
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  3. Guest

    Guest Guest

    The exact error message is as follows:
    Windows Defender was unable to comeplete the update:
    0x80240022. Thw wrong diskette is in the drive. Insert %2 (Volume Serial
    Number: %3) into drive %1.

    Tried removing the signature.
    Tried Help > About > Update

    Still happening.
     
    Guest, Apr 9, 2006
    #3
  4. I believe this message is a bug. Let me see if I can find the note I have
    about it:

    Steve Dodson posted this in response to this error--it was very early in the
    beta, so I don't know if it is still valid--let me know whether it does the
    job:
    ------------------------------

    1) Uninstall WD thru Add and Remove Programs

    2) Launch cmd prompt

    3) MsiExec.exe /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}

    4) Delete all contents of Directory of C:\Documents and Settings\All
    Users\Application Data\Microsoft\Windows Defender\Definition Updates

    5) Reinstall WD





    --
     
    Bill Sanderson MVP, Apr 9, 2006
    #4
  5. Guest

    Guest Guest

    I have followed these very steps and I continue to get the error 80240022 but
    I can update through the Windows Update web site. I have had this problem
    with all 4 of my machines since the day that the Windows Defender Beta 2 came
    out. Any other suggestions? Thanks.
     
    Guest, Apr 27, 2006
    #5
  6. When you say "since the day that ...." Was that before April 12? If so,
    one thing to try is to re-download. New code was posted April 12th with
    some update fixes in it. All users will be notified eventually, but you can
    update to it by just doing a new download and running the installer. You'll
    need to re-visit your Spynet membership if you want greater than basic, and
    you may want to look at the tools options settings to see what's new and
    different.

    http://www.microsoft.com/downloads/...e7-da2b-4a6a-afa4-f7f14e605a0d&displaylang=en

    --
     
    Bill Sanderson MVP, Apr 27, 2006
    #6
  7. Guest

    Guest Guest

    The day I installed it referenced, within a week of it coming out and being
    available. I have had this continued problem. I also just downloaded the
    new 1347 last night before I posted hoping that would take care of the issue.
    Still have the problem though.

    Ryan
     
    Guest, Apr 27, 2006
    #7
  8. OK--let me see if I have this right:

    You can update all 4 machines fine via Windows Update, but AutoUpdate fails
    on all 4 with this message?

    Is there a firewall or proxy involved that would be in common with the 4
    machines?

    Can you try an AutoUpdate from within the program--help, about, check for
    updates. Let that fail, then grab the tail end of
    \windows\windowsupdate.log and post just the bit related to the failed
    attempt?

    --
     
    Bill Sanderson MVP, Apr 30, 2006
    #8
  9. MSI logging may also be helpful as well :)

    --
    -steve

    Steve Dodson [MSFT]
    Windows Defender Beta Lead
    MCSE, CISSP
    http://blogs.technet.com/stevedod
    --

    This posting is provided "AS IS" with no warranties, and confers no rights.
    Use of included script samples are subject to the terms specified at
    http://www.microsoft.com/info/cpyright.htm

    Note: For the benefit of the community-at-large, all responses to this
    message are best directed to the newsgroup/thread from which they
    originated.
     
    Steve Dodson [MSFT], May 3, 2006
    #9
  10. Bill Sanderson MVP, May 4, 2006
    #10
  11. Guest

    fiz_md

    Joined:
    Jun 14, 2006
    Likes Received:
    0
    Unable To Update Windows Defender Beta

    I dont get any error message ...
    i intalled it properly ...
    and when i try to update ... it
    the program .. keeeps running and nuthing gets .... updated...
     
    fiz_md, Jun 14, 2006
    #11
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