error 80073712

[Guest]

hi,I'm another one blocked with Vista updates with error 80073712- I've tried
that so called solution V store dirty.... rubbush. Come on Microsoft help us
out there must be loads of us

 

[Guest]

Hello again
I forgot that I'd tried the fix before... I've tried again and the response
I get is Access denied. How can I get past " Access denied"?

 

[Guest]

And its me again
This time I ran as Admin and got response " the system was unable to find
the specified key or value" !

M

 

[Ronnie Vernon MVP]

Mahone36

If there is a solution for this problem, you will probably find it first on
the windows update support group. With the lack of details you have provided
in 3 messages, the only one who knows what you are talking about is you?

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate

 

[Guest]

Ronnie,

My problem is very much the same as everyone else who's written about error
80073712.

To recap I ran the fix of writing reg delete HKLM\COMPONENTS / v StoreDirty
as administrator, but in my case I got the answer "access denied"- What to do
next?

Trust that is clear?


M

 

[Andrew McLaren]

To recap I ran the fix of writing reg delete HKLM\COMPONENTS / v
StoreDirty
as administrator, but in my case I got the answer "access denied"- What to
do

Hi Mahone36

When you say you're running as Administrator ... how exactly are you doing
that?

The most obvious reason why you'd get an Access Denied error, is that the
REG command is not actually running in the context of the Administrator
account.

The other possibility is that the StoreDirty value(s) are configured in such
a way, that not even the Administrator has permission to delete them.

The REG command is a command-line way of deleting the StoreDirty value,
which you can also do by running Regedit and deleting the value
interactively. This might give you an opportunity to see exactly what is
giving the Access Denied error, and why.

In the Start menu, find "Command Prompt". Right-click and choose "Run as
Administrator".
At the command prompt, type "regedit" and press enter. The Registry Editor
window will open.
Highlight the HKEY_LOCAL_MACHINE\COMPONENTS key, in the left-hand pane.
Go to the Edit menu and choose Find
In the Find dialogue, for "find what" enter storedirty
Under the Look at options, clear Keys and Data, and leave Values checked
Press the Find Next button
When the Find command locats a StoreDirty value, highlight it in the
right-hand pane of Regedit.
Right-click and select "Delete".
If you get an Access Denied, go to the Edit menu, and choose Permissions.
The Permissions dialogue for the Key will appear.
Examine the permissions for the Registry key, to see what permissions might
be missing.

But before you get that far, double-check that you are reallly running teh
REG command in the context of the Administrator user.

Hope it helps ....

 

[Guest]

Hi Mahone36

When you say you're running as Administrator ... how exactly are you doing
that?

The most obvious reason why you'd get an Access Denied error, is that the
REG command is not actually running in the context of the Administrator
account.

The other possibility is that the StoreDirty value(s) are configured in such
a way, that not even the Administrator has permission to delete them.

The REG command is a command-line way of deleting the StoreDirty value,
which you can also do by running Regedit and deleting the value
interactively. This might give you an opportunity to see exactly what is
giving the Access Denied error, and why.

In the Start menu, find "Command Prompt". Right-click and choose "Run as
Administrator".
At the command prompt, type "regedit" and press enter. The Registry Editor
window will open.
Highlight the HKEY_LOCAL_MACHINE\COMPONENTS key, in the left-hand pane.
Go to the Edit menu and choose Find
In the Find dialogue, for "find what" enter storedirty
Under the Look at options, clear Keys and Data, and leave Values checked
Press the Find Next button
When the Find command locats a StoreDirty value, highlight it in the
right-hand pane of Regedit.
Right-click and select "Delete".
If you get an Access Denied, go to the Edit menu, and choose Permissions.
The Permissions dialogue for the Key will appear.
Examine the permissions for the Registry key, to see what permissions might
be missing.

But before you get that far, double-check that you are reallly running teh
REG command in the context of the Administrator user.

Hope it helps ....

Thanks for your very helpful advice, and I did all you directed- running
command prompt as Adminstrator, I found 1 after asking " store dirty" in
values- but the response is " unable to delete"

I don't know what next to do I'm afraid

 

[Andrew McLaren]

command prompt as Adminstrator, I found 1 after asking " store dirty" in
values- but the response is " unable to delete"
I don't know what next to do I'm afraid

Hmm, in that case ... sorry, I have no idea :-(

You can try asking in the microsoft.public.windowsupdate group ... folks
there are full-time specialists in Windows Update problems.

Good luck with it!