error 1311 during Outlook 2002 installation

[Guest]

I'm trying to install Outlook 2002 on my Win2K Pro (Service Pack 4) laptop after having removed it some time ago. While logged on as the Administrator I get the error

Error 1311. Source file not found: D:\OFFICE1.CAB. Verify that the file exists and that you can access it

My D drive is the CD-ROM drive and I know that I have access to it and can open the file in WinZip. Didn't have this problem first time around. Wondering if the current service pack is causing problems for me. I searched the threads and found one other post with this problem but no response, so I'm posting the problem again to draw attention to it. Any help would be appreciated

Stev

 

[Roady]

See if this KB article applies to you;
http://support.microsoft.com/?id=299774

--
Roady
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I'm trying to install Outlook 2002 on my Win2K Pro (Service Pack 4) laptop

after having removed it some time ago. While logged on as the Administrator
I get the error:

Error 1311. Source file not found: D:\OFFICE1.CAB. Verify that the file

exists and that you can access it.

My D drive is the CD-ROM drive and I know that I have access to it and can

open the file in WinZip. Didn't have this problem first time around.
Wondering if the current service pack is causing problems for me. I
searched the threads and found one other post with this problem but no
response, so I'm posting the problem again to draw attention to it. Any
help would be appreciated!

 

[Guest]

Perfect! Thanks for your help

----- Roady wrote: ----

See if this KB article applies to you
http://support.microsoft.com/?id=29977

--
Road
www.sparnaaij.ne
Microsoft Office and Microsoft Office related New
Also Outlook FAQ, How To's, Downloads and more..

Tip of the month
-Tips for cleaning up your mailbo

Subscribe to the newsletter to receive news and tips & tricks in you
mailbox
www.sparnaaij.ne

(I changed my reply address; remove all CAPS and _underscores_ from th
address when mailing
----

I'm trying to install Outlook 2002 on my Win2K Pro (Service Pack 4) lapto

after having removed it some time ago. While logged on as the Administrato
I get the erroropen the file in WinZip. Didn't have this problem first time around
Wondering if the current service pack is causing problems for me.
searched the threads and found one other post with this problem but n
response, so I'm posting the problem again to draw attention to it. An
help would be appreciated

 

[Roady]

You're welcome!

--
Roady
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tip of the month:
-Tips for cleaning up your mailbox

Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
-----