error 0x800A138F when trying to get windows updates

[chuck]

running windows 98 sec edt. don't know why never happened
before and can't figure out how to resolve the problem.
cananyone help please , thanks chuck

 

[Frank Saunders, MS-MVP]

running windows 98 sec edt. don't know why never happened
before and can't figure out how to resolve the problem.
cananyone help please , thanks chuck

Turn off all Norton programs.
If that doesn't do it, go to
Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/
They have some more ideas about that error there. There's also:
Troubleshooting Windows Update Connection and Download Problems
http://support.microsoft.com/?kbid=193657

 

[PA Bear]

The error is listed thrice at
http://v4.windowsupdate.microsoft.com/troubleshoot/
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com

| running windows 98 sec edt. don't know why never happened
| before and can't figure out how to resolve the problem.
| cananyone help please , thanks chuck