Error 0x80070002 installing Vista Business

[Guest]

Hello, I am attempting to install Windows Vista Business on a new machine,
here are the machine specs:
MSI K9N Neo-F motherboard
AMD Athlon 64x2 3800+ CPU
2GB RAM
80GB Western Digital SATA hard drive
Sony DVD-RW drive

The installation program will let me enter the CD key, and get to the disk
partitioning screen. I can partition the hard disk, and Windows starts to
copy files, then I get the following error:

Windows cannot install required files. The file does not exist. Make sure
all files required for installation are available, and restart the
installation. Error code: 0x80070002

When I click the OK button on the error box, it takes me back to the initial
installation screen. When I start the installation over, I can get all the
way to the disk partitioning screen again, but now no disks are recgonized.
I have tried this with 2 different hard drives and 2 different SATA cables.
Does anybody have any recommendations on how to fix this problem? Thanks

--Tommy Vielkanowitz

 

[Guest]

I've seen issues like this with installations of other OSs and applications
in the past.
Sometimes it was a quirk with the optical media, sometimes the optical media
drive, and other times it was the controller/driver handling the optical
drive.

Anyway, a workaround that worked in the past was to copy the install media
to the harddrive and run the install from there. I don't know if that's
possible with Vista though. You might need two drives or partitions, one
containing the install within a bootable OS (such as XP), and a separate
partition/drive that you'll install a clean copy of Vista onto.
One problem you might encounter is that Vista changes the whole MBR
methodology of the boot sequence, so if you are booting from the alternate
partition, which means it is an active partition, Vista is going to boot
through that partition as well.

 

[Guest]

Well, I scavenged anothere DVD drive from another PC in the office, and Vista
seems to be installing. At least it's on 26% expanding files right now,
rather than the 0% I was getting on friday

Thanks for the tip, I just didn't think that brand new hardware would be the
cause.

--Tommy Vielkanowitz

 

[Guest]

Check your installation media.