env. print positions are still wrong

[Kevin]

Mary ... thanks for helping out ...

I hadn't found the MS KB article link you have provided,
however, it had a more relevant KB link imbedded in it:
WD2000: Envelope Address Positions Not Retained Between
Word Documents
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;212130
However, after studying this latter KB article, I can see
that I would have to try to enter negative values in the
Format > Style > Modify Style > Frame fields to
permanently adjust my Envelope Address and Envelope
Return print positions 3 1/4 inches to the left. I did
not want to permanently alter my WD2000 templates just
yet as this approach seems off point to me. I doubt if
WD2000 would accept negative values in these fields
anyways.

I had seen the HP article you provided and there is
nothing new there that would be relevant to my issue.

If this is a (Win XP provided) driver issue, as I suspect
it must be, I would think that it would have been noted
by WD2000 users and MS by now. Very odd.

-----Original Message-----
WD2000: Envelope Feed Method Displayed Incorrectly
http://support.microsoft.com/default.aspx?scid=kb;en- us;212283&Product=ofw2k

This from HP:

There are two ways to print envelopes on the HP Deskjet 800 series printers. Both
ways are described in the printers' User's Guides.
Printing envelopes from the single-sheet feeder
Slide the single-sheet feeder to the right to

accommodate the width of the envelope.

Insert the envelope into the slot with the flap facing up and to the right.
Push the envelope forward until it stops.
Adjust the single-sheet feeder to make sure the right

edge of the envelope is aligned

with the right side of the IN tray.
In the application's Page Setup screen, select No. 10 Envelope under Media Size.
In the application's Page Setup screen, select the

Portrait icon under Orientation.

Select the OK button after making the above selections.
Print.
Printing envelopes from the IN tray
Slide the paper width and length adjusters to their outermost positions.
Insert up to 15 envelopes along the right side of the IN tray.
Push the envelopes forward until they stop.
Adjust the paper width adjuster and the length adjusters to fit snugly against the
edges of the envelope stack.
In the application's Page Setup screen, select No. 10 Envelope under Media Size.
In the application's Page Setup screen, select the

Portrait icon under Orientation.

 

[Mary Sauer]

Have you read this article? It is for Publisher but it could help you.
PUB2000: Incorrect Envelope Orientation or Feed with HP DeskJet
http://support.microsoft.com/default.aspx?scid=kb;en-us;212546&Product=ofw2k
WD2000: Envelope Feed Method Displayed Incorrectly
http://support.microsoft.com/default.aspx?scid=kb;en-us;212283&Product=ofw2k

 

[Kevin]

Thanks again Mary ...
However, the PUB2000 link doesn't address my issue, and,
the WD2000 link is the same one you offered before - it
fails to address the symptoms I am seeing.
Thanks for trying.