Hello,
Thank you for posting here!
I notice that you have posted the same question in our Windows XP gerneral
newsgroup, to which I have already responded. Please check my answer
there, and if you need any further assistance on this particular issue
please reply to me in that thread so I can follow up with you. In the
future, please don't cross-post the same question in multiple newsgroups.
This will help our engineers work on your question more efficiently. Your
understanding and cooperation is appreciated.
For your convenience, I have included my reply as follows:
------------------
Hello,
Thanks for posting!
From your post I understand that the "Turn off monitor" feature doesn't
work. If I have misunderstood your concerns please feel free to let me
know.
Suggestion 1: Yes, I agree with JLM. I also suggest you upgrade Windows XP
to the latest version. (Windows XP SP2)
Suggestion 2: Please boot the system into Safe Mode environment and test
the issue. Safe Mode loads a minimally protected-mode configuration,
disabling Windows device drivers and using the standard VGA display
adapter.
1. Restart your computer and start pressing the F8 key on your keyboard. On
a computer that is configured for booting to multiple operating systems,
you can press the F8 key when you see the Boot Menu.
2. In "Windows Advanced Option Menu", use the arrow keys to select Safe
Mode with Networking, and then press ENTER.
3. If you are running other operating systems on the computer, click
Microsoft Windows on the list that is displayed and then press ENTER.
Suggestion 3: Please perform a Clean Boot and verify if the issue persists.
To isolate the effect of third party applications, I would like to suggest
you perform a Clean Boot.
1. Click Start, click Run, type "msconfig" (without the quotation marks) in
the Open box, and then click OK.
2. In the Startup tab, click the "Disable All" button.
3. In the Services tab, check the "Hide All Microsoft Services" checkbox,
and then click the "Disable All" button.
4. Click OK and restart your computer.
I look forward to your reply. If there is anything that is unclear, please
feel free to get in touch.
------------------
Best Regards,
Jason Tan
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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--------------------
| Reply-To: "JCO" <
[email protected]>
| From: "JCO" <
[email protected]>
| Newsgroups: microsoft.public.windowsxp.customize
| Subject: Energy Saving Feature to Shut Monitor Off
| Lines: 15
| Organization: My Organization
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| Date: Wed, 01 Mar 2006 17:02:36 GMT
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EST)
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|
| I use the Energy saving feature that shuts my monitor off after 10
minutes.
| Screen saver comes on in 7 minutes. This allows me to use my password to
| get back on my computer. The monitor will shut off by itself but then
after
| a few days, this feature won't work anymore. The screen saver still works
| but the "Shut Off" will not.
|
| I think it is tied to virus protection or SpyBot. I believe when these
run,
| it takes something out of the Registry. This causes me to reset the
"Energy
| Saving Feature" again. I'm sure something keeps getting messed up in the
| Registry.
|
| Can someone help me figure this out.
| Thanks in advance.
|
|
|
