Sonia,
I have a similar issue. I am trying to insert .avi files into '97 and they
won't insert. I get the hourglass for a secnd but nothing happens. If I try
to open the file directly from the folder it opens without a problem in WMP.
However, when I tried your suggestion below, to check mplay32.exe. and open
it through there, I get an error message that reads "Video not available, can
not find 'vids:dvsd' decompressor."
Now what?
Jim